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Customer Ratings & Reviews

$699.00

Customer reviews

Rating 4.8 out of 5 stars with 420 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers have good things to say about the 13-inch MacBook Neo's overall performance, portability, and battery life, which helps users be more productive and makes the device ideal for travel. The processor speed and design also receive positive feedback, with users appreciating the clean, premium aesthetic. However, some customers have expressed a desire for touchscreen functionality and have noted concerns about the quantity and speed variations of the USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 420 reviews
  • Rated 5 out of 5 stars

    Overall.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing. I’ve had it for about a month now and it works like a charm. The quality is great compared to the MacBook Pro, and for the price it really can’t be beat. I was kind of skeptical at first because it uses the same A18 Pro chip they use on the newer phones, and didn’t think it would work as well as other laptops. But I needed an option that was more affordable for me that wouldn't break my bank. I even went in and deep dived into reviews and videos about the quality and comparisons to other MacBooks… even other brands. I can confidently say it is definitely worth the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Natbestbuy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this apple laptop has all the bells and whistle to get you on top of your game. Whether it's business or pleasure with this apple laptop, you have all you need!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 4 out of 5 stars

    like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had it a few weeks now and it performs very well. I is speedy and my saved files work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Solid Entry Level MacBook for Work or School!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Windows/Android guy, this laptop was a welcome addition. It's sleek, powerful, has a vibrant screen, and is very responsive. If you need something for school or light work tasks, this laptop has a solid price point for your use case.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Nice and Fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a very nice and practical MacBook that I can take everywhere I go I don’t always have to take my laptop and the greatest thing about it is not just that I can get my stuff for college done on it but it supports a good variety AAA games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great small laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fine little laptop! It’s easy to set up and I really like that I can link my iPhone & IPad. Still learning the commands but that will get easier with time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Neo, all I needed...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Neo is everything I wanted, and then some. I'm a 56 year old man that needed a device that would not overwhelm but would perform. I'm able to check all my personal emails, surf the web, YouTube, do some light editing work with no issues. When it comes to work, the Neo easily does everthing I need, which includes all the usuals, Excel, Microsoft, and Powerpoint, without issue. The device is fast, no lag, even when I'm running multiple applications. Unless you are a straight up content creator, needing alot, this device will serve you well. The only thing I would suggest, go with the 512GB.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well done Appke

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. Bought as gift for my wife she loves it and integrates seemly mesh with her iPhone. Simple set up. Still learning what it can all do. Outstanding quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    First-time buyer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time owning a MacBook ever in my life, so far I like the display & functionality of the computer. The only reason it isn't a 5 star is because my caps lock button doesn't work as it should- I have to press down on the key harder and multiple times in order for the caps to come on. But I like it a lot aside from that.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    NEO great for light duty work.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Fast processor however not having a backlit keyboard is a drawback.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Best Buy Employee

    Rated 5 out of 5 stars

    MacBook neo

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Love it, so simple and easy to use. Color is so bright

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommended purchase form

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase is 100 percent recommended best buy made it so easy to help me find what would best fit my needs as a full time student with a full time job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LapTop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop and I use it all the time. it has helped with everyday life, entertainment and work. Ive never had a laptop so this is my first and it's really cool.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    lovely macbook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing piece of technology for daily basis tasks, I love it! The only thing I wish could be different is the screen size, but other than that 5/5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Another Level

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another brand computer, moving up to neon MacBook I felt it was going to be challenging but not, it was easy to navigate, I can open more pages and it doesn’t slow down, I am in love with my new laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NEO is an excellent laptop for internet browsing and office tasks. It's not suitable for demanding work such as video editing with Final Cut.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I would BUY IT AGAIN

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m thoroughly pleased with the MacBook Neo from Apple … it has been helping me greatly to perform all the things I need to do as it pertains to productivity and creativity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mac Neo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never owned a Mac before! So I am still learning. But so far I really like this purchase! It is the perfect size and mirrors my phone!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Lockdown browser and examplify compatible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I needed it for . Needed something for school , size is small enough to fit in book bag and purses . And for anyone who wants to know, it works with lockdown browser and examplify .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review of MacNeo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit screen is too small for constant use without additional monitor, limiting laptop options. Good features otherwise. Would have preferred larger screen for just a little more money. Would not have paid any higher price for this unit-would have gone to a 17" HP or Dell. Non gamer. Primarily personal and business use.

    No, I would not recommend this to a friend