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Customer Ratings & Reviews

Your price for this item is $431.99
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The comparable value price is $479.99

Customer reviews

Rating 4.4 out of 5 stars with 1289 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 15.6" Touch-Screen Laptop for its user-friendly features, affordable price, and ample storage. Many appreciate the convenience of the touch screen and find the laptop easy to use and navigate. While some users express concerns about battery life, most agree that it offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,289 reviews
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great overall laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touchscreen works great, the computer occasionally slows down to a crawl when booting up, but when it's firing on all cylinders, it works great. Plenty of hard drive storage. My price point was slightly high.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. The touch screen capability is an awesome plus. Storage capacity is super since I have save so many pics and documents. Only problem is the CD drive won't close properly unless I turn it on the side.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Easy to use (for an older person).

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm older and not tech savvy and this laptop seems to work just fine for me. I haven't utilized all the features of this machine but plan on learning more and using more during the long dreary winter months.

    I would recommend this to a friend
  • Cons mentioned:
    Windows 10

    Rated 4 out of 5 stars

    Very nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that it took several visits and phone calls to get it up and running. Further disappointment due to the fact that a lot of the programs it says it has don't exist. Don't particularly like Windows 10.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lacks some of the blingier features of the Envy, but the perfect machine for may daughter to bring work home with her. A good amount of memory and a TB of hard drive space. Meets her needs. I can always exchange the HD for a SSD drive in the future. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Touch screen makes things easier

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a solid machine. I haven't had any problems with it. I like the ease of use regarding the touch screen. I wish there was something a little bit better than just notepad in which work with.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Excellent laptop for high school student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed this laptop. I bought it for myself, but my son borrows it all the time for his assignments. I don't use the touch screen as much I thought I would, but it does come in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is my first laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an old typing and keyboarding teacher.I am retired from high school and community college teaching. I started with a manual typewriter many years ago. My first job was with an attorney in Winston-Salem. This is when we had to make carbon copies and could not make errors. I bought a Dell PC about 15 years ago. To have the convenience of a laptop, and a keyboard that I can use, is a really wonderful experience. Thank you for my HP laptop and the great salesman that I dealt with at Best Buy, It doesn't get any better than this! PS. I'm 83.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Decent midrange laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent midrange laptop with a good price. It is not the most powerful, but gets the job done for basic tasks, such as web surfing, email, word processing, etc. Like that it has a touch screen!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the touch screen. Loads quickly and is lightweight compared to my older laptop. Love the screen size, cd/dvd drive and number keypad to the right of the keyboard. Probably not for gamers or people wanting to load lots of software.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent computer for the price. It is good for surfing the net and completing basic work tasks. However, it does not have a blue ray player and I don't know if i would recommend it for gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this primarily for writing documents, surfing the Internet,and playing games. Not only is it great for the things I need it for, but there's also a lot of space for storing photos. Overall, I'm pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price!!! It does everything I need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Gets the Job Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this computer is pretty good. It can be a little slow, but this typically doesn't cause any issues. If your a college student low on money, this lab top is a good option.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, no problems connecting to Wi-Fi network. I like the 10-key pad included on the keyboard. The keyboard is a nice size so I don't feel cramped when typing. Overall I am very happy with the performance of this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Back to school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little HP is great for the student and moderate users. Small price with enough power to handle ME Office for both school and business. It had a large hard drive that keeps file handy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great for my use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for basic web browsing and bill paying. It has been perfect as the one I had previously was really slowing down and not letting me log into some of my sites anymore. Would recommend it to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice laptop for general purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the laptop to replace the 5-year old one which died. Laptop is used for general internet access and watching DVD. The set up went smoothly, good laptop for the price and purpose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great response to my commands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first lab top computer. I was intimidated by all the icons, pictures, and everything on the screen when I turned the computer on for the first time. But after a week, the computer be came so computer friendly, that I now feel like an pro. If I have a problem or do not know how to get the computer to do what I want, just ask the computer, it will tell you everything a person need to know. The computer react to every command quickly ,making me feel like I am in charge. Great computer and a better friend. I keep it up late at night and early in the morning. I love my computer and want share her with anyone. So you better get your own HP.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new laptop for household use ( my last HP is to old to update, but still works, just very slow). The only downfall is the battery life is too short. Otherwise I love it.

    I would recommend this to a friend