

HP Laptop: Perform virtual tasks efficiently with this 15.6-inch HP laptop. Its touch-screen HD display enables intuitive browsing, and its eighth-generation Intel Core i3 processor and 8GB of RAM let you run Windows 10 programs smoothly. This HP laptop has 1TB of storage, and its three-cell 2.8 Ah battery provides up to eight hours of operation for extended work sessions.
Q: Does this computer have a camera/microphone for video chat?
A: Does this computer have a webcam and or camera capabilities?
Q: Is the DVD/CD Drive reader or only writer?
A: The optical drive is capable of reading and writing.
Q: I have never owned a touch screen laptop and am wondering if I have.the option of using the mouse?
A: Yes, you always have the option of using the mouse or touchpad as with any other laptop. The touch screen is an added convenience that some people like using. I find myself using the mouse a lot, but there are times when the touch screen really comes in handy.
A: Thank you for your question! It is likely that even though an i3 is a lower processor than an i5 that they may be recommending an older i5 as the minimum. An older i5, even from a few years ago, would be slower or similar in speed to a newer more efficient i3!
Q: What software comes with this laptop?
A: Thank you for your question! This computer comes with Windows 10 Home, CyberLink Power Media Player, Netflix, McAfee LiveSafe, HP Audio Switch; HP ePrint; HP Games by WildTangent; HP JumpStart; HP Recovery Manager; HP Support Assistant; HP Connection Optimizer. Like most computers, It does not come with Microsoft Office (Word, Excel, Powerpoint etc...) preinstalled.
A: Hello Best Buy customer Unique1 and thank you for asking this question and although you first posted this question on this Best Buy website some four (4) months ago I will attempt to answer it anyway as I am sure that a whole lot of other people who own an expensive electronic device such as a laptop computer will really be helped by my response. I think that, for starters, it is important to recognize that "home use" may be different than "on-the-go use!" When using this or any laptop outside of the home it "may" not be possible to lug around a laptop cooling (a.k.a. "chill") pad; however, whenever I use my laptop at home, I "ALWAYS(!)" incorporate the use of a laptop cooling pad! This is a 15.6" laptop so it is important to get a laptop cooling pad that will accommodate this size or even a 17" laptop--if you have the space. I always purchase laptop cooling pads which have the "duel" fan feature and, of course, incorporate a USB connection as their power source. The laptop cooling pads which I have purchased are "super" quiet--I rarely here them running! In addition, I also make use of a keyboard wrist rest which I place right in front of the laptop and cooling pad as it serves the purpose of proper elevation<>alignment of the hands to the now increased "height" of the laptop's positioning and the keyboard wrist may also lessen the chances of developing tendonitis (numbness, tingling, etc.) of the hands--as does a mouse wrist rest. I've included some photos and product recommendations below Best Buy customer Unique1 for your and others' review and I hope that the information I've provided keeps this laptop and your future laptops running cool--"ALL" of the time!
A: Upgrading your ram will not void your warranty, however any damage done to the system in the process or deemed caused by the upgrade of the ram would not be covered under the warranty. Since the laptops require a lot of disassembly to access the RAM, there is a chance you could damage something internally and it would not be covered under the warranty. This is why it is highly recommended than an HP Authorized Service Technician do the upgrade, but it will not void your warranty.
Q: What is the cost to pre-install office package and is it a one time cost?
A: You were already provided with an answer which addressed your question concerning how to install or download Microsoft Office; however, I personally use the free/no-cost software referred to as Apache OpenOffice 4.1.5. Apache OpenOffice is the leading open-source office software suite for word processing, spreadsheets, presentations, graphics, databases and more. It is available in many languages and works on all common computers. There are also other "free" options which have lots of functionality such as LibreOffice. To download Apache OpenOffice 4.1.5 on Windows 10: Enter www.openoffice.org => click “I want to download Apache OpenOffice” => select your operating system [i.e., Windows (EXE)] => select “English” (i.e., if that's your language of choice) => click “download full installation” => a “new” window will open & the download will begin => click “OPEN” => see “new” window that asks “Do you want to allow the following program to make changes…” => click “yes”=> the next window says “welcome” & click “next” => on the “choose install location” choose “desktop” => click “install” => see “preparing to install” => see “welcome to the installation wizard for OpenOffice 4.1.5” => click “next” => for customizer information page, enter "your brand name of computer" for user name => Finish => see “Installation Wizard completed” => click “finish.” The aforementioned instructions "may" not be all inclusive and always be certain during the installation process that you don't introduce any computer virus and that the "source" of the download you select is from a "genuine" source. I hope that this gives you and others a less expensive opportunity to experience things like typing documents and Excel-type operations, etc. Best Buy customer Anonymous.