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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1289 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 15.6" Touch-Screen Laptop for its user-friendly features, affordable price, and ample storage. Many appreciate the convenience of the touch screen and find the laptop easy to use and navigate. While some users express concerns about battery life, most agree that it offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,289 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick start up. Easy to use. Love the touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This might be the best laptop I’ve owned. I use this for general use and streaming , sometimes work if need be. I’ve had zero issues and I love the features. Plus I had a great Best Buy staff member who helped me purchase this within my budget and it’s still in great condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop, HP product very reliable devices.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Simple, efficient computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not complicated to use.. Just right for our taste.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Updating Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for an HP laptop. Like the touchscreen.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    My laptop is great. Does what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my review of the laptop is great, easy to use. thx

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great loptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great laptop for the price will buy again wj

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    I like that it has a 1-TB hard drive and Wind. 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it has a 1-TB hard drive and Wind. 10.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great works fast and haven’t ran into any problems

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    good computer for novice user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup for novice user and works as expected..

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, fast enough for everything I need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and light weight and easy robuse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. Light weight and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a Good price. It works really fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer... great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was a great deal at my local Best Buy. The staff working there was very helpful when answering my questions and helped me to decide that this particular computer met all my needs. The computer itself preforms well for the simple tasks (itunes, word docs, and excel spreadsheets) I need it to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good PC for the minimalist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for simple task. Running an internet browser, playing music or streaming movies, and light application use. It even runs old 90s games daily well. Had Diablo 2 running on it just fine. I wouldn't expect this laptop to do any major application running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product - basic computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a basic computer and this one was perfect for our needs. Just enough speed and storage for searching the internet and such. Only thing I didn’t like was there is no light on the keyboard. Was an open box item so we got it at a great price and it arrived before expected! Overall, great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is awful. The mouse pad is not the greatest either. The touch screen is the best part of the computer but I would not recommend this to anyone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Priced right if on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to take in the RV. If your campsite doesn't have power, get a spare battery. Run time on battery is short. If you are not a typist. but hunt and peck, punctuation characters are very hard to see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just hate that I have to pay for every application including Microsoft office and the fact that the customer service charges for any little help. If not that school has already started I'd have returned it and purchased a rather hassle-free laptop. Otherwise the functions work well and purpose is served.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good notebook at a good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP notebook is a good notebook that has many functions which a person can use for Regular use for business. My Dell pc had problems so I needed a notebook which helped me while I got the other sent to The service repair business. HP has better Help than Dell.

    I would recommend this to a friend