Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 1289 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 15.6" Touch-Screen Laptop for its user-friendly features, affordable price, and ample storage. Many appreciate the convenience of the touch screen and find the laptop easy to use and navigate. While some users express concerns about battery life, most agree that it offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,289 reviews
  • Rated 4 out of 5 stars

    Fast, simple, great storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good light-weight laptop with great storage capacity. I’m not crazy about the keyboard but it’s acceptable and easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop for general use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement to allow for my accessing general needs of emails and online applications. This was a wonderful machine that fits those criteria.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the $$

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the laptop for the price - just a few of the apps run a little slow & freeze for a few seconds on start-up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One USB port went out after 30 days of use. Had to send out for repairs. Other than that it is a great laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP laptop was reasonably priced and works as smooth as silk. I have made purchases with you for a decade or more. I have never been disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid choice for everyday use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides all the bloatware this thing came with it is a solid choice for everyday use (office, browsing, web based gaming)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy typing on this keyboard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy typing and surfing the internet on this new device. The pixels are great. We love the quick response time on this one! So far smooth sailing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was replacement for husband's previous one of the same brand. He is satisfied with it so that's all that matters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    first laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am pleased with my HP laptop. I am an old typing teacher so I wanted a keyboard to key on. I am happy with both the laptop and the keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt like we got a real good deal on this HP touch screen laptop For us It is excellent and works very well. The Best Buy is always very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like the laptop however, the professor is slow so it does take a little time for webpages to load

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great open-box purchase

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop became unreliable so had to get a new one. I found one in the open box for a great price and have been very pleased with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost every computer or laptop we have ever bought has been an HP because they are so good. This one is no exception!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spilled drink on my old laptop and fried it. Bought this as a replacement. Fair price. Have not had any issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with with the performance and quality. Cup service was good and professional. Island Best Buy carries large varieties of electronics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    food value for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my special needs son. I needed a large hard drive and ease of operation. this fit the bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Computer! I bought it mostly for going on the internet and light gaming. Works great for both! No issues. Would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an i3 so it is going to have its limitations on speed, but for a work computer, it really gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good buy. Its fast and decent style. I don’t have regrets buying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greast laptop.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love HP products, when o saw that this model was on sale at Best Buy, I just had to get it no hesitation... Still works great, love it.

    I would recommend this to a friend