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Customer Ratings & Reviews

Your price for this item is $476.99
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The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 3003 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, storage, performance, memory, and light weight of the 15.6" Touch-Screen Laptop. Some customers have concerns about the battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 3,003 reviews
  • Rated 4 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for my first laptop. Easy to use. Has issues with the settings, though. Would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great first laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter as a Christmas present. Most of their school work is done on computer so this was a great help. Inexpensive and meets all her needs for now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this laptop for a year now. It still works fine. I had an issuer with the hard drive and shipped the laptop to hp and had no issues with the repair process.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, basic computer for daily in-technical use. Nothing spectacular.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in the store for the cheaper laptop that was advertised in their flyer but when I saw this laptop I had to purchase it...so much better than the advertised one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mom Approved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom was due for an upgrade to her basic PC. The price was right and it has worked beautifully to this point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touch screen feature is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall laptop is top notch. I did buy a keyboard that was wider than the screen to not interfere with the mouse bad when typing. Other than that, awesome product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for school or personal use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC fits the needs for school work and business work. Runs great with no lag in starting applications.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It currently meets all my needs. I am not a super user but I do put it to good use and it meets my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that it is light weight. I am concerned about the plug for power cord. It doesn't seem to be sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality laptop with reasonable price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is quality laptop and this particular one has all the required features that required for a college student. I bought this laptop for my nephew who is college student.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a light laptop with a big intel processor. Plenty of memory and enough ports to plug in other devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for kiddos homework

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a reliable laptop for the kids to do research and write papers for school work. It works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A decent laptop but it runs pretty slow. Would not buy this hp again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Good basic laptop for wife internet bill pay, etc.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the touch screen. Unit seems to work good . Fairly easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Hp Laptop is a excellent choice I haven't had any problems at all with this laptop I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. We were looking at another computer, but they were out of stock and we decided on this one instead. She loves it! Definitely recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. It is fast and user friendly, especially for those of use who aren’t that computery. Great visuals, keyboard feels nice, has lots of USB ports.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for starters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my nephew who is attending Ivy Tech Community College so far...... so good.....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice size, weight, screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy second computer: small and light enough for travel; good screen size and clarity. Keyboard good feel.

    I would recommend this to a friend