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Customer Ratings & Reviews

Your price for this item is $476.99
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The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 3003 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, storage, performance, memory, and light weight of the 15.6" Touch-Screen Laptop. Some customers have concerns about the battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 3,003 reviews
  • Rated 4 out of 5 stars

    computer is a good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer is a good choice. Service was excellent. Store was stocked well with many choices available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    working very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this as a second device because we got tired of carrying our only one through the airports

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4 Star. nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Laptop is perfect for general things I’m having a little trouble with Windows 10 but learning

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    decent computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    laptop does what's needed for the job. touch screen is nice feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer for My Son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality Device with multiple features for My High School Student. He is in Honors Classes and will be able to utilize this Computer as a valuable tool.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    laptop is aaverage perfromance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    laptop performs as expected. It is used for normal every day tasks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the Job

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our daughter needed a simple and affordable laptop. This fits the bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new HP laptop. It was easy to set up with everything I needed. This is my first laptop so I really like the portability of it. It's really lightweight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was a great performance laptop but wasn't sufficient for nephew's gaming needs....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    V. good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to get used to the touch screen and touch pad. Would be helpful to have a basic manual.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for it’s price! Very easy to use. Regular student uses.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop, But not to fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop it's overall a good machine. But I expect more speed from this computer. Have an i5 chip.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price, lots of features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from desk top computer to laptop. Not much different, except getting used to Microsoft 10!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Mac shelled out and I needed a new lap top and found this awesome one. It meets all my needs and then some.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer for email and browsing internet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was for my mother-in-law and it is great for her to check emails and browse internet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for my wife for school and she is loving it. It does all she needs it to do.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    works alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery is alright could be better, but it gets the job done

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    piece of garbage

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sorry I bought this under powered, slow functioning worthless laptop! It is going on 2 years since I bought it and now the battery is dying on it. It will not hold a charge for more than 30 minutes. The icon for the battery disappears from the icon tray. I do not get a warning anymore that the battery is getting low. The icon when it is there on the tray, can show it has a 25% charge left, then all of a sudden the computer shuts down because the battery went empty!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the size of the screen, not problem to connect and surfing, And the most I like is fast enough to do what I need to do. Really like HP products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop with less price and basic configuration

    No, I would not recommend this to a friend