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Customer Ratings & Reviews

Your price for this item is $476.99
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The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 3002 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, storage, performance, memory, and light weight of the 15.6" Touch-Screen Laptop. Some customers have concerns about the battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 3,002 reviews
  • Rated 4 out of 5 stars

    So far, so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. So far, so good. So far, so good. So far, so good. So far, so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fair computer for the prize

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The start up time is a bit slow due to the hdd, it would’ve been better if it had a ssd

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 3 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entry level pc for college student. East to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well this was bought as a replacement for a simular computer. So far it works as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great windows laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is relatively light and a great value for a touch screen with a good processor

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like the laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the laptop but it takes time to learn windows 10 and sometimes it gets confusining.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was purchased for my daughter, she is homeschooled this year. She loves it. It's lightweight. Works great we've had no issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade necaise my Pc crashed. This was on sale and specs were dynamite for home use and this machine is great. No issues what so evwr2

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop for Student that still need DVD Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st laptop for my son. He really enjoyed it and perfect for college student starting out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband for his small home business. He loves it. No complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic laptop, great screen, extra fast processor, keyboard has appropriate space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new laptop. I had problems with my last laptop from the time I got it (a major brand, too!). So far, so good with the HP!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent every day laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent every day laptop for completing daily online work and watching movies etc.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    It's average laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an average laptop. I like the touchscreen feature.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Initial impression was favorable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop in for repair. After installing HP upgrades would not boot up.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    The Geek Squad makes the deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was awesome! Set up the laptop for me and helped with all my questions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trusted Brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our go to computer choice at work. They last the longest and hold up the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good computer for my wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife just uses the computer for e-mail with family and friends. She was using a MAC but had problems. This computer is much better for her.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for the money. Is a little slow but does the trick for a basic computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Should have WI FI AC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem, this laptop haven't wi fi AC. And this kind of decide is since 2012.

    I would recommend this to a friend