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Customer Ratings & Reviews

Your price for this item is $476.99
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The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 3002 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, storage, performance, memory, and light weight of the 15.6" Touch-Screen Laptop. Some customers have concerns about the battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 3,002 reviews
  • Rated 4 out of 5 stars

    does what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for someone in need of a laptop, I would recommend this for almost anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had all stats my husband needed EXCEPT the keyboar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had I known the keyboard did not light up I wouldve bought a different one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two and I really like the quality. The only thing is they are not adjustable in height but I knew that before buying them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good option for the user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was purchased as a gift. It provided a good option for the user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and great price. Speed is just right for us. No gaming done so unsure how good it is for that. Streaming is also great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The computer was easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for beginners could use without a problem. Would recommend to other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does its job and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to the Geek Squad, data and setup from my old computer was transferred to this one and it worked perfectly from the beginning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college students!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had great instore help finding what was best for me! The product matches up to all expectations! Great for college students!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son as a gift he said it worked great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My college student needed a new laptop...this far exceeds the quality of the one owned previously! Service was very helpful as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop works extremely well. It was hard to find another laptop in this price range that comes with a cd-rom.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'be bought several HP laptops in the past. They perform better than the Asus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for doing the basics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop is easy to use. I use it for emails, documents, spreadsheets, etc. Fast speed and can use keyboard or touchscreen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still learning to use a lap top. I believe I will be pleased when I do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop had all the features I was looking for including the slim design.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works well.. very up to date. I'm satisfied with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXELENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best business/consumer crossover laptops, the HP takes the lead on security with a useful on-demand privacy filter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good! Can be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for daily use. Can be more attractive and little bit fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It dose more than I exspect!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and use it for everything !!! Its easy to use and its a great quality I am very happy that I decided on this one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Computer for a geginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we had the geek squad fix a problem we were having and they were great help.

    I would recommend this to a friend