Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $476.99
Clearance
The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 3002 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, storage, performance, memory, and light weight of the 15.6" Touch-Screen Laptop. Some customers have concerns about the battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 3,002 reviews
  • Rated 5 out of 5 stars

    Absolutely GREAT!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have been enjoying this laptop every single day! one of the best purchases yet!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this for business or for students

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lsptop is very good. Features are awesome.i sold my previous one Sony Vaio and bought this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop and have always had good luck with HP. This one works great for my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ideal laptop for computing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm quite Satisfied with my HP choice for computing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop. So much that I bought two additional ones to use for our business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice computer for normal use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice all around computer. a little hard to set up two users, if your not a little computer savey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer and I love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend thus HP computer to anyone looking to buy a computer. The price is affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My daughter loves it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my teenage daughter's first laptop and it does exactly what she needs it to do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lightweight, very functional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the looks, the weight, and the numeric characters on the keyboard. Good functional laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop is worthy upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop surpasses my expectations. A best buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was everything that I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't ask for more - knowledgeable and helpful people and a fantastic selection of products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my laptop a while ago but i love the way it works, I use it for school all the time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for college

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functional, works well for school, would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for home use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all my needs for home and small business use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas present

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was time to upgrade. After reading reviews this was my choice for the intended use. Kids laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good middle of the road laptop for work or school.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery Life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve charged the battery twice on this laptop. First time 12 hours. Second time 3 days. Each time the battery would only hold charge 3 hours. Looks like a brand new laptop would last at least 5 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like my HP computer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying using my HP computer. It has a lot extras that Ican use while working on my genealogy.

    I would recommend this to a friend