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Customer Ratings & Reviews

Your price for this item is $476.99
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The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 3002 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, storage, performance, memory, and light weight of the 15.6" Touch-Screen Laptop. Some customers have concerns about the battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 3,002 reviews
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift to myself. It’s wonderful and huge screen so simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop once you remove the bloat ware. Also be patient with Windows 10 updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer. Windows 10 is good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is definitely reliable. I use this for my business and have now regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought this for my Daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product. I have to my daughter for Christmas she is in love with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop is great easy to us and carry with, the battery lasts a go amount of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i enjoy it very much, nice and portable. not too bulky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is excellent for the price. Runs fast and does everything I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good up-great from keyboard and pad input.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to use. You don't need to "hit" the screen for the touch-screen to register.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it for a few weeks now, but so far it's been wonderful! No issues! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Belongs to my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter uses this laptop everyday for college homework and the watch videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it a lot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so much quicker than my old one. It was a good choice and was not too expensive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very diffiult to set up and work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has to go back to Geek Squad at least 4 times to help with set up and 2 times direct with HP

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good basic laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had spent the extra money to get backlit keyboard. It is very hard to use in low light. Left hinge broke after about 8 months. It is now a desktop and not a laptop as I cannot close it any more.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my son to use for school. Easy to set up and great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer for my son, just for his college. He told me that he likes it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    too complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not work easily. options hard to find. and it is so slow in spite of what i was told.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for the Basics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the laptop for my wife. She uses for daily tasks, reports, and editing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great very.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very practical, my daughter love it. It's her first computer. No problem at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is being used for home schooling. A necessity was an internal cd player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely pleased ...great value !l

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent value and a powerful lap top for multi-uses. Very pleased. .

    I would recommend this to a friend