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Customer Ratings & Reviews

Your price for this item is $476.99
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The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 3002 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, storage, performance, memory, and light weight of the 15.6" Touch-Screen Laptop. Some customers have concerns about the battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 3,002 reviews
  • Rated 5 out of 5 stars

    My nephew loved it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was afraid it was for my nephew to handle this laptop, but he did it great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only writing this review to get the points. Great laptop for everyday use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major upgrade from my old laptop. Was very easy to set up. Meets my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop, was a great vslue. We use it almost everyday!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase. I am using my laptop daily and it is handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 15 yr old Son. Good Quality. Great laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Easy To Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is very fast, wifi connects easily and the startup is super fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than a home computer. Easy to use. Either using a mouse or without.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my laptop I have not had any issues and still working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I AM WRITING THE REVIEW WITH THIS KEYBOARD AND COMPUTER IT WORKS GOOD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for myself to update from my old HP, it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new HP computer. It is my first HP computer. I am enjoying it. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love best buy people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased a lap top. excellent service from the sales person to geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT STARTING LAPTOP!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT STARTING LAPTOP! HAD NO ISSUES, BATTERY LIFE IS GREAT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works very Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very good experience with my purchase and employees was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The product works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad is getting up in and age and I needed something that was easy for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good PC for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast processor and all the connectors you need. Would recommend for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a relative and they're happy with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TouchScreen was mediocre at best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this one. Worked fine as a laptop, but the touchscreen was pretty lacking and unresponsive. May have just been this particular one, but returned and bought a non-touchscreen laptop

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery. Good display. Good performance. Overall happy with purchase

    I would recommend this to a friend