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Customer Ratings & Reviews

Your price for this item is $476.99
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The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 3002 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, storage, performance, memory, and light weight of the 15.6" Touch-Screen Laptop. Some customers have concerns about the battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 3,002 reviews
  • Rated 5 out of 5 stars

    It’s just what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has everything I was looking for couldn’t ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fantastic. Haven't had any problems at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop and a crystal clear monitor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife enjoys her new laptop. It is nice to have 2 computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good no frills computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good computer for basic work, email, web navigation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop for users who want touchscreen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the laptop is very complete one as par what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice hp laptop like the graphics it’s thin and light

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for what we need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter who is a teacher and she loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for family tree but have not got the program yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    screen resolution is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything loads really fast, has 3 usb ports, charges fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to delete spy ware was very slow at first, now works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it especially the touchscreen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for everything, from paying bills to social media.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for school needs and it's great never lets me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great comp for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to do my Photoshop work and so far so good...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that the laptop is very lightweight and very sleek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it! Easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Laptop, functional, easy to use, and lightweight!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    So Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though this was expensive and good brand it ran so slow. I think it has to be a glitch or something but now I don't trust Best Buy. They should be more careful with what they sell. This is the first time I bought from Best Buy, and the only time I've had a problem with a new computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Labtop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the price for this labtop with all those features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy to use. It was easy to set up and get started!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new computer my favorite Christmas gift this year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop, low price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does all the required functions well. Reliable manufacturer.

    I would recommend this to a friend