Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $476.99
Clearance
The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 3002 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, storage, performance, memory, and light weight of the 15.6" Touch-Screen Laptop. Some customers have concerns about the battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 3,002 reviews
  • Rated 1 out of 5 stars

    HP - 15.6" Touch-Screen Laptop - Intel Core i5 - 8

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP - 15.6" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 1TB Hard Drive - HP finish in jet black I was bought this notebook but right now I'm faceing lots of problems. its very bad experience for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    9 months and it needs service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop thinking HP would be a reliable brand. I've had it a little less than 9 months and the screen is DEAD. It's a 500.00 brick.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does a lot, easily enough and fast enough.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is much like my previous one but has more memory and more speed. No problems so far. Also is compatible with the printer that I already had. I also bought one for my son for Christmas.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP product is a grave disappointment. Owned it a week and already blasting the computer to start from scratch.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hp still sucks!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So slow. The laptop is cheap for a reason. Pass on this, you get what you pay for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read reviews before purchasing but after using for a few months not particularly satisfied with the performance.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Latch broke off

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible! keys get stuck , latch broke off, and on on on I hope Best Buy fixed this for me, I understand it more then 2 years

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It's very slow. I don't know what consume its RAM.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a lot more time to start. Every time the hp assistant wants to collect data and thus slow down the PC.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Brand new and not working properly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new and not working properly. Had to take it back for diagnostic and the problem is because it sat on the store shelf for too long so no software updates.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    too touchy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard and mouse are waaay too sensitive with no way to adjust to appropriate levels. Very frustrating. Opens new windows or minimizes if you breath on it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow, slow, slow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely slow processing. Takes forever to shutdown, or doesn't shutdown at all and exhausts the battery.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    stopped working after 3 months

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer stop working after 3 months had to buy a new one after 3 months

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was working fine for about a week or so. Then it started to freeze and got blue screen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Super slow laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is super slow and doesn't really work the best, especially not for a college student.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible PC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very dissatisfied with this machine. Incredibly slow from day one. Would like to return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Computer was not capable of “setting up”

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Software programmer was so disappointed in your product he asked me to return to store

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hp laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computers are GARBAGE !!!! They break down every other day with a new problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen flimsy not very well built. Spend few more dollars get something alot better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has Problems connecting to internet. Very slow. Crashed in 3 months from buying.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not very good laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this would be an upgrade from the laptop I had. I was disappointed with its speed, and returned it the next day.

    No, I would not recommend this to a friend