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Customer Ratings & Reviews

Your price for this item is $476.99
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The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 3003 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, storage, performance, memory, and light weight of the 15.6" Touch-Screen Laptop. Some customers have concerns about the battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 3,003 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you can't beat this laptop. We use it for office use and playing a few online games. No lag or slow play .

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good Basic Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to buy myself a laptop for basic usage such as typing up school documents, checking emails and shopping online. After reviewing many laptops within my budget I decided to go with this one even though many reviewers left details about the sluggishness and the poor battery life. I figured it wouldn’t bother me since I wasn’t using this for everyday work or playing games, but sadly the two cons I was worried about do annoy me. The quality of the laptop itself is nice, I like the touchscreen feature, it has Bluetooth which is very cool but it is full of bloatware which slows it down. I did remove some of the unnecessary items and it did help a little, just wish the battery lasted longer. Overall it is a good laptop for someone looking to use it for basic things.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great for home and work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fast and easy to work. Very durable, great screen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    'm really happy with this PC. I wasn't sure if I'd like the touch screen but it turns out I love it. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Storage, Touch screen

    Rated 5 out of 5 stars

    Great laptop for a college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this computer for a first year college student and it has all the requirements to function as a student. Plenty of storage and memory, and it also has touch screen which he thought was very useful. The only thing we had to add was Microsoft Office, which we got at a discounted rate since we purchased together.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop...love the touch screen. Great value for the price

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very nice computer that's easy to use and it runs great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Satisfied with the product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good buy. Happy with the speed of the laptop for routine use and streaming. Great for the cost. No issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer for the novice user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim profile is very nice, touch screen is a nice feature windows 10 works well, great computer for the novice user

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value on laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased a few weeks ago but so far have been very pleased with the performance. Very good value for laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    it was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased it and it was really nice best price and best buy

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very happy with all the features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great laptop with fun features. Perfect for me. Great price too, albeit on sale the Monday after Thanksgiving.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    nice laptop at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop has a lot of nice features. I didn't expect to but I particularly like the touch screen. The resolution is fantastic. I probably will upgrade the RAM at some point but this is a good general purpose laptop. The battery life is good, not great, but that was expected. Overall, I am happy with this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and long battery, this my second and much better the AMD

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So Far So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it for three weeks and am not a fan of HP but so far I've had no problems. The Intel Core !5 is fast and a terabyte of memory seems insane for a laptop. I.m happy with it so far. I hope it changes my poor opinion of HP. They're customer service sucks but if the unit doesn't break down I'll be okay.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine for the money spent. I have yet to use it daily.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    laptop is light & easy to use. Love the touch screen as well

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my daughter for college. She loves it! It's quick, easy to use, and has enough storage.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been very happy with this laptop. For the price was not expecting to get a touch screen, what a nice bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Works as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for school. It was the cheapest in its category.

    I would recommend this to a friend