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Customer Ratings & Reviews

Your price for this item is $476.99
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The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 3003 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, storage, performance, memory, and light weight of the 15.6" Touch-Screen Laptop. Some customers have concerns about the battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 3,003 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Very Nice Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have enjoyed using our new laptop. We were a little reluctant to switch from a tower. Love the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great price for the features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer had everything I needed and more. The price was great and it has touch screen feature . Love it

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good computer for basic user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has as much power and disc storage that anyone would need. Display is sharp and battery life is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    this is the laptop for everyone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love love love my new laptop. easy to use with up to date technology. love all the features. size is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Really enjoy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do like this laptop. It's sleek and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good laptop for it's price. better than windows 8

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    nice screen, touch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    touch screen works great, key board is easy, hold charge

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    Solid Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this computer for about a month. It's fast enough, no hiccups, and I like the touch screen. I've had an HP in the past and they are one of my favorite brands.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Much faster!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than my seven year old computer. Love the keyboard and how easy it is to type on. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great price and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop for basic needs. Touch screen is great

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for price point with touch screen option.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly, easy to set up and to upload programs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value Priced Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good laptop for the price, light weight and compact

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great laptop for personal use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set it up myself easily by following the instructions. It is a great basic computer for personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well with the computer purchase. We did have a problem with Windows software activation which was irritating to say the least. When the computer was packed the software license was never activated as a bought product when it shipped. It wasted two hours of hour time contacting Microsoft explaining the situation so we could get it licensed. Microsoft was nice and activated it so very happy with them not so much with Best Buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good laptop for the price. Would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for my Kid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We took a while to decide what laptop to buy for our child. We reviewed a lot of different laptops and tried to find one that was moderately priced, but had enough to play games as well as do the homework needed. This computer met all those factors and we got it on sale. It has been really good. It is not the most powerful computer, but for word processing, internet browsing, and playing Minecraft, it works perfectly. I did have to run a defrag on it when I got it because it was 14% disorganized when I checked. It would be nice if it had an SSD, but for the price it's not a big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good.. works fast and windows don't freeze!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a solid laptop at an affordable price, I would recommend looking at this model.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my first touchscreen and I love it. It takes a little getting used to but it is a great feature

    I would recommend this to a friend