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Customer Ratings & Reviews

Your price for this item is $476.99
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The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 3003 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, storage, performance, memory, and light weight of the 15.6" Touch-Screen Laptop. Some customers have concerns about the battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 3,003 reviews
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Awesome deal.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an affordable laptop. I love the touch screen feature. It has enough memory & speed for normal use. I do not need a lot of memory so cannot comment on that but I feel this laptop is a good deal for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    it's a first-class laptop, very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For price, quality and performance an excellent purchase, I am very happy

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this touch screen laptop. Easy set up, very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Trust this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying HP product. Very satisfied. Great touch screen feature.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for the price. It is nothing too fancy but works well and does everything it should. It feels a little cheap (the plastic creaks a little). The battery life is decent. It lasts much longer on 'power saver' mode which is accessible on the task bar at the bottom. The speakers are alright; nothing spectacular. You are getting what you pay for with this computer. Nothing extraordinary but maybe a step above mid-grade. I would probably give it 5 stars if it had a back-lit keyboard and better speakers. Overall it is a good computer for school work (used for nursing school)

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    fast computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my school work. Battery life is good. Plenty of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Easy to use and very fast. Has alot of great options.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    great for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my daughter got this for college. Its easy to navigate through and use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this laptop and its been a great device and at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Just a computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a computer, but it does the job. Fast enough for misc work at home

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Just what I needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is light and relatively compact for my purposes. Easy to use, plenty of space and speed and, compared to other units with similar specs, the price was right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my son. It's great for homework and gaming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with this laptop. I've only had it 24 hours now. The touch screen is a little finicky but it works well. All the best features for a great price. Great processor speed espedially for the photojournalism and video I do with editing on a daily basis.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money! Love the touchscreen and picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much faster and easy to use. Love it! Customer service was great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast, some new features, but overall very familiar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with the features, contrast, speed and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regret to buy this laptop. Good price and excellent performance.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not very computer savvy, but this laptop is really easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a long search in the ocean of computers...I called my local Best Buy to speak with a salesperson. I had picked out a model, and just needed reassurance that it was the right choice. They had suggested the same model that I had picked out! I was sold :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good second homework computer for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this second home computer has alleviated conflicts at home and allowed both middle school kids to work on homework at the same time. We do not use this laptop for emails, and we have solid virus protection loaded, so we hope it lasts at least 3 years.

    I would recommend this to a friend