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Customer Ratings & Reviews

Your price for this item is $476.99
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The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 3003 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, storage, performance, memory, and light weight of the 15.6" Touch-Screen Laptop. Some customers have concerns about the battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 3,003 reviews
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new HP laptop touch screen was more then I expected. Have not worked with Windows 10 before (had windows xp) so a bit overwhelmed on learning new system as well as new laptop. This has been a great experience, a few hiccups (my fault on doing things & not knowing how to undo them) but Geek Squad was great on "putting it back the way it was". Speed is fine, have to use ethernet cable (only because my area has intermittent outages), but everything else works wonderfully. Downside: camera is bit fuzzy but no problem, since only use SKYPE or camera once in blue moon!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great laptop for a long time user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect laptop plenty of storage for everything

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    School laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for school. It works wonderful. Excellent speed!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my laptop purchase at Best Buy. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Awesome computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would buy this computer again - easy to use and does a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 4 out of 5 stars

    Quality laptop for a reasonable price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is easy to use. It has a touch screen which is convenient and a CD/DVD drive which is hard to find on many laptops. The price was reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop. works really good. just what I was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I will update review in a couple of months

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great personal laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minus being spoofed the first time I hooked it up it is a great laptop. Did a factory reset as well as had to do a complete reset of my internet router! Make sure the very first time you open it the first thing after going through the computer setup that you set up a security and firewall. Mine keeps saying the Microsoft firewall is turned off no matter how many times I have turned it on. Keypad is really smooth and love that their is a touchscreen. Does feel a little flimsy in its opening and closing. Overall a really too laptop for our family!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using my new laptop, I find that it is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop for a beginner or expert

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Like the touch screen feature, it quick and easy to work

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    faster than i expected. bright screen, and love the cover

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caught deal week after Thanksgiving for Christmas present

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Great quality and price, recommend

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for any one who never had or who never had one

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great! Love the touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Love the touch screen...very easy to set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need. I use it for games and internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    compact and light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    compact size and light weight, price range fit the budget

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far computer is working well. Touch screen is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    easy to use after Geek Squad set computer up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems!! Easy to use!! Great format! Great options!

    I would recommend this to a friend