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Customer Ratings & Reviews

Your price for this item is $476.99
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The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 3003 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, storage, performance, memory, and light weight of the 15.6" Touch-Screen Laptop. Some customers have concerns about the battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 3,003 reviews
  • Rated 4 out of 5 stars

    Seems solid rather than flimsy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All black is a great color in my opinion. The rigid outer shell seems more solid to me. The battery is a disappointment though. I have to plug it in after not even a days worth of use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect for Teenage Son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a notebook for school work, streaming videos and playing games. This was reasonably priced and does everything he needed. He absolutely loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop for traveling. Not really expensive but has lots of storage and is pretty quick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and very convenient to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this during the door buster deals after thanks giving . My wife has been using it without any complaints till now . Comes pre-loaded with 1 month of McAfee trial version too,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP is lightweight, semi fast, and semi powerful. It boots easily and quickly, and the setup was smooth. The battery life is okay, and it has full features. I like it, so far!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage, Touch screen

    Rated 5 out of 5 stars

    Great laptop for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop about a month ago and don't have anything bad to say about it. I like that it is a touchscreen and there is plenty of storage space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like my new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my desktop with this laptop. The desktop died and I decided to go with a more flexible system. I am dealing with Windows 10 issues, but the HP laptop is great. I don't us the touchscreen much; I don't to get the screen durty with fingerprints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a HP laptop which has performed very well so far. All my expectations were met. A Geek Squad member helped me transfer data from the old laptop. He was very professional and efficient, I was very pleased. Geek squad is a very helpful service.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price! Has lots of extras and love the performance so far. Touch screen an added bonus. For the price point would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Windows 10

    Rated 4 out of 5 stars

    nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice computer for the price, still getting use to windows 10 but overall very pleased with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not having good luck with HP in the past I was skeptical. After reading a lot of reviews and researching, I decided on this computer for my needs. I have not been disappointed and have to say that HP is very reliable and does everything I need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Fast, Powerful, Responsive, & Affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a great deal for an awesome laptop. No complaints so far. It's fast, powerful, responsive, and affordable!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love the touch screen lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I love the laptop; it’s light weight, easy to use. Was able to set it in my language and the fact that it’s touch screen makes me so happy!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last time I bought a laptop was six years ago for $300. I bought this hp laptop two weeks ago and so far it has been a breeze. The only reason I am giving it four stars is because the material it's made out of seems flimsy. I feel like it is very fragile, especially for a device that is ment to be portable. Over all happy with my purchase though since I am very careful and it doesn't move from my desk often.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok for the price. A little slow here and there and has a tendency to freeze when loading up email. All in all, and ok machine.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    On/off button is a real challenge, otherwise good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Change from Vista to Windows 10 took some getting used too. I am happy with most aspecst of the computer. I am surprised how much I like the touch screen. It is the best part. The most frustrating thing has been the on/off button. It is a tiny bar that is recessed. It is impossible to know for sure whether the computer has been turned on or not until the screen lights up. I would buy it again as it has had no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for children

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 10 year and 8 year old daughters got this laptop for Christmas. It is able to do all the things that they need it for: games, school projects, googling, and watching dvds. This was a doorbuster deal and so far we are happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    good laptop with big & responsive touchscreen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop met all my requirements: a processor with a good reputation, at least a 15" screen, good 'feel' to the mousepad, separate cd/dvd drive and number keypad. The touchscreen is a bonus. I don't do any online gaming so I can't speak to that, but it meets all my personal and work needs. The only thing that I wish it had was a backlit keypad. There's a little flex to the top cover which leads me to believe that it may be a bit more fragile than my previous laptop, but I noticed that many of the laptops I looked at before purchasing this one had the same flex.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Price

    Rated 5 out of 5 stars

    this laptop is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would recommend this computer ,,its easy to set up and is easily to use.love how the screen saver changes automatic.and for the price its a good deal...

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and works great. speed is good and love that it can be touch screen too.

    I would recommend this to a friend