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Customer Ratings & Reviews

Your price for this item is $476.99
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The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 3003 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, storage, performance, memory, and light weight of the 15.6" Touch-Screen Laptop. Some customers have concerns about the battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 3,003 reviews
  • Rated 4 out of 5 stars

    Love my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the laptop I was looking for with enough space to add additional software for my needs and my children's school needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good every day computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just needed a new lap top that was simple to use and didn’t have a lot of bells and whistles. This computer is just that!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value for money and performs well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a friend and he is happy with the performance so far, the processing with 8Gb memory is good and as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going on a little over a year the laptop is still a top performer. Great size, ram and hard drive capabilities. Great bang for your buck.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get a computer that was affordable and yet effective. I also wanted a laptop that was compatible with the HP Printer, copier and fax machine. Macs are good, but they are on the expensive side. So when my HP laptop suffered water damage due to my negligence, I immediately ordered another one. So far I am very pleased with my choice. I thank God every day that I had insurance on my previous laptop. The credit I received was quite generous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer for my game ppaying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is fairly easy for a very novice computer person. All I use it for is to play my games so not much to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful machine, cheap feeling case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a chance to use this for an extended period of time, but initially it is a solid unit, especially for the price. I do not like the cheap plastic shell, but so far, so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop as a back up to my primary work laptop that needed to be sent out for repairs. It was exactly what I needed and worked great. Highly recommend for a general user.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touchscreen! Enough memory space. The battery is ok but wish it would last a little longer.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice touch screen and a good laptop for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recent purchase was as expected. Staff that assisted was knowledgeable & helpful. Second laptop purchased at Best Buy, albeit at different stores. Highly recommend all items purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding laptop for the first time user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was apprehensive about buying a new laptop because of being a recent retiree without being a savey user Item was a great way to get back into using technology for play instead of work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife and I was looking for a decent/good laptop. After searching and talking to the employee decided on it. Glad we did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer, Laptop and Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family members like best Buy so much, perfect store Best Buy is the best - we purchased 3 Dell & 2 HP laptops 1 Dell Computer, 2 Sony TV, they are so great, we enjoy very much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good basic computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was given great service and recommendation as to which computer would suit my needs. It has been easy to operate .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good computer for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent computer for the money. I personally use it for work as an program manager and it gets the job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value Solid Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several of these and all perform well. Great performance to cost value. Screen resolution is on the lower end but is high enough to run all apps and view websites without having to scroll left to right. Some users prefer the lower resolution as it is easier to read. No problems or complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    Great Comp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Awesome touch features and very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good Medium Level Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for someone who didn't want to spend a lot of money and also not having to deal with the problems of slow machine with low storage. This laptop was perfect for his needs with 8 GB RAM, 1 TB storage and an i5 processor. In addition it was a touchscreen. In short it had everything one can wish for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer. Very good screen size. Nice and crisp colors. Speed is excellent. Good storage.

    I would recommend this to a friend