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Customer Ratings & Reviews

Your price for this item is $476.99
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The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 3003 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, storage, performance, memory, and light weight of the 15.6" Touch-Screen Laptop. Some customers have concerns about the battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 3,003 reviews
  • Rated 4 out of 5 stars

    Good value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. Wanted a laptop with a DVD wirter/player and this had it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    Work Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to use, everything you would want in a work laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Really happy with the laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a different laptop, one that was on sale online but it wasn't in stock at the store so I had to buy this one instead which was also on sale. I am very happy with it, I love how it is touchscreen and very thin. My old laptop was a HP so I decided to get the same brand since the other one lasted me 6 years, hopefully this one lasts just as long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for school and personal use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife to do online school. She has had no problems and loves the computer after a bit of time learning how to use Windows.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has lots of new improved things to learn. Could use a class on how to work it all.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going in to find a good priced and reliable laptop since all we had was a desktop, so the associate lead us to this laptop which was an HP and well priced. I only use it for paying bills online,which I'm glad I bought because my desktop went through some problems and I had to bring it in to be serviced. My laptop saved me to do my bills.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Price

    Rated 5 out of 5 stars

    Great Laptop - Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great -especially for the price - Very east to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I have not had a great deal of time to learn this personal laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Great computer for a beginner!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product and can't beat the price!! Great computer, very fast!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far ... great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was recommended to me by my tech. I have had for a couple of weeks,and it has been a smooth transition. So far .... great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The lap top is easy to use and the price was just

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the sales presentation and the help I got and how much more I can use the lap top for.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price great little laptop. Like the touch screen as well

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Solid Laptop at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a user-friendly laptop with all the basic features you would want at a great price. For someone who mainly uses internet and Office, and a few other programs, it has plenty of power and storage. We got a great deal and good service from the Geek Squad,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very nice laptop for school activities. The camera isn't the best though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for high school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for a high schooler yet powerful enough for early college years too

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Great Laptop for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love the touch cream. Great laptop for a great price

    I would recommend this to a friend
  • Cons mentioned:
    Windows 10

    Rated 4 out of 5 stars

    O.K. Laptop for the price, fast, nice screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is fine. I do not like Windows 10. Windows 7 was more user friendly. Features are similar to my old HP. I have noticed that the quality of construction isn't as good as my seven year old machine. However, the price of anything dictates the quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Similar to the HP I purchased years ago and loved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last HP was similar and great, I bought another and love it so far. It is lite weight and all the extras that I like in a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    HP 15.6 touch screen computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After conferring with a Best Buy computer associate and going over the computers at Best Buy, the 15.6 HP touch-screen was the most appropriate computer for my needs. Since my purchase, I have found out it far exceeds my needs and the price at Best Buy was the lowest over all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband who needed a good, no frills computer to surf the web and look at email. After getting used to it, he likes it!

    I would recommend this to a friend