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Customer Ratings & Reviews

Your price for this item is $476.99
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The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 3002 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, storage, performance, memory, and light weight of the 15.6" Touch-Screen Laptop. Some customers have concerns about the battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 3,002 reviews
  • Rated 4 out of 5 stars

    just what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it as a supplement to my main desktop. It suits that purpose perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Happy with laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews on this laptop and there were a couple that made me nervous but I did purchase. Easy to set up - no issues. Like the keyboard and loving the touch screen. Someone had said the speakers were not good but I do not have this issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on a anniversary deal from bestbuy. Would recommend. No issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick start up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP seems to pre-load less useless add-ons that get in the way of booting quickly and getting to work. I'm pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good computer for the price. It's fast and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop, the touch screen is awesome. Runs fast

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    Great upgrade.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is faster and comes with more storage space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lap top with all the features I needed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lap top. Exactly what I was looking for in a lap top. Great value also. I would totally recommend it to anyone that needs one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer. Slim and lightweight. Great for any application you desire.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the laptop because I needed to take my computer with me. It is great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    I love my new laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is fast, light and the touch screen is great.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price. Touch screen nice feature. Windows 10 easy to convert to, though I am still in early stages. Long battery life. Light weight. Touch pad is frustrating. Went back to using a mouse. Much more accurate. Would recommend this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop in the mid to low range price point.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In all honesty I've had the same laptop for over 10 years so having a new one is fantastic. Easy to use and suits all my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works great and fast the price was awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer has been great for school. The transition between tablet and computer easy and efficient. Great processing speed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for personal use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is inexpensive and great for personal use. Touch screen is responsive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop and good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a Christmas gift for my granddaughters and they love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good specs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hp is a good brand, has a good processor and enough ram for everyday use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall nice laptop but had a few startup issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a nice laptop and it did the initial setup without any real issues. However, it would not recognize my USB thumb drive, just beeped continously. After some extended research online which was way more trouble than it should have been, I was able to fix it by uninstalling the root usb in device manager and then after a couple more errors, it worked. There is NO WAY that level of effort should be required on a new computer. I also hate that Microsoft Office appears to be installed when it really isn't. If it's not included with the PC, it should NOT be on the PC at all. It confused my installation of Office from another source. Screen brightness seems to be too washed out but probably just need to get used to it. It was easy to buy it online and pick it up within an hour. That was important to our purchase too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is real value for money. It has excellent specs considerig it’s cost and works really well. Real value for money!!

    I would recommend this to a friend