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Customer Ratings & Reviews

Your price for this item is $476.99
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The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 3003 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, storage, performance, memory, and light weight of the 15.6" Touch-Screen Laptop. Some customers have concerns about the battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 3,003 reviews
  • Rated 4 out of 5 stars

    Overall nice laptop but had a few startup issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a nice laptop and it did the initial setup without any real issues. However, it would not recognize my USB thumb drive, just beeped continously. After some extended research online which was way more trouble than it should have been, I was able to fix it by uninstalling the root usb in device manager and then after a couple more errors, it worked. There is NO WAY that level of effort should be required on a new computer. I also hate that Microsoft Office appears to be installed when it really isn't. If it's not included with the PC, it should NOT be on the PC at all. It confused my installation of Office from another source. Screen brightness seems to be too washed out but probably just need to get used to it. It was easy to buy it online and pick it up within an hour. That was important to our purchase too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is real value for money. It has excellent specs considerig it’s cost and works really well. Real value for money!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop meets and exceeds all my expectations. Salesperson was very knowledgeable and patient. Answered all my questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price for touchscreen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased during holiday daily deals as a gift. So far it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    great laptop for student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop is so easy to use.It is light weight also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is exactly what i needed for my company. This has helped keep the books as well as monitor security after hours

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for basic needs. A little noisy when using disc/cd player

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good machine for the purpose needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd prefer to get an Apple product, but requires a few other things to work well with its needed. HP was a solution, and less expensive. I had to exchanged it once for the same machine (problems), but it fits the purpose. Overall, I'm happy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just replaced my old Windows 7 laptop. Enjoying new laptop very much,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Works as Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works exactly as expected. It is fast enough for my purposes and I have not experienced any glitches so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up and does all the things that I like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is great and was easy to set up. It does all the things I like to do and is easy to operate. I am very happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mid priced laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop is perfect for work, MS Office, streaming online shows

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    User Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking lab top ! It was easy to set up and very user friendly!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. Love the touch screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my brother it was great for him but maybe not for me

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    HP Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this HP computer afrter I returned another. Although listed as faster than the previous computer, speed was not as quick as expected. Still takes longer to load than my Win 7 machine. Does have a touchscreen and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GraEat touchscreens laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have and this is great laptop and has all features what u want in laptop

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great laptop for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hp laptop is great for the needs of my home. The i5 processor is plenty fast. The battery lasts plenty long enough. The touchscreen is great with windows ink. The only thing I wish it had that it doesn't is a backlit keyboard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a durable and reliable laptop that is easy to travel or carry.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the money. Love the touch screen.

    I would recommend this to a friend