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Customer Ratings & Reviews

Your price for this item is $476.99
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The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 3003 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, storage, performance, memory, and light weight of the 15.6" Touch-Screen Laptop. Some customers have concerns about the battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 3,003 reviews
  • Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, finally replaced mine from 9 year old vista!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop, I'm not very tech savvy but it has great speed and graphics. It is a little slow when I have multiple programs open and it has at least three updates daily.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good quality product and price for Home Office use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this laptop as a Home Office device. Good quality for the price ~$400. I shopped around and the features and the "Open Box" price sealed the deal. Not being used for games or streaming. Business use only which seems fine.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    fast to turn on, fast to process data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast to turn on and process and light weight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great replacement for a 15 year old laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight good touch control screen. Getting use to the case - difficult in the beginning to use logo (same color as case) as the indicator for opening. So far so good. Hey I’ve been sold on HP and they have never let me down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, i wish it had a cd slot hp has always been great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    decent laptop for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a nice mid-range machine. The screen is dazzling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great device, runs all my school programs and Sims 4 game expansions without any problems. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned my Dell laptop for an HP and I am in love with this laptop. It runs great and the graphics are amazing!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    For second pc not bad choice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used as second PC for children school it is not bad. Some more speed and better graphic would be ideal, but you'll get good deal for money you invested. I would give it 3 1/2.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife for Christmas and it is awesome great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still working on using it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working on learning it. Seems to be fine. Like it so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great kaptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It does what it is suppose to. Decent computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price for this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop as a gift. It was exactly what they wanted and was easy to setup. Made for a Merry Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase. I have purchased these models in the past for work and purchased again for another employee.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case seems a little cheap, but computing and display are fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought my laptop home, turned it on, and within 10 minutes I was online and checking my email. Great computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been good for my daaughters college classes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The computer was an excellent buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only negative is the lack of back lighting for the keys.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    The laptop works very well and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life just doesn't hold very long. As soon as I detach the charging it goes down very quickly.

    I would recommend this to a friend