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Customer Ratings & Reviews

Your price for this item is $476.99
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The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 3003 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, storage, performance, memory, and light weight of the 15.6" Touch-Screen Laptop. Some customers have concerns about the battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 3,003 reviews
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    OK but a bit slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is fabulous - nice and big and easy to see. Having touch capability is new and fun. The response was good for the first few weeks but it has slowed a bit. Am going to take it in to see if anything happened ...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great lap top!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience! And service! Would recomend to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for my college son..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great for school work and surfing the web. I like the 1TB HHD and 8GB memory for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for pre teens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves his new laptop for homework’s and games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for an average user who doesn’t need extra fancy options that they probably won’t use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer provides me everything I need at this time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth of money i spent to buy this item. Thanks bestbuy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Good experience of using this laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price paid. Meets my expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer but too many windows updates are annoying

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great basic laptop with more RAM than comparable brands.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great mid-range laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a new computer for basic e-mail, occasionally streaming video, taxes, finances, and web browsing. This HP met all my needs with flying colors. Great speed, quick to load, and good screen clarity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This laptop is great for my daughter's school work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was laptop is great for my daughter's school work.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Very good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. The only reason I only gave 4 stars was due to the fact the emblem is upside down which causes us to constantly try to open the wrong way. Fast processor!! Good buy for the quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop works great for me and my family

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer for the price. Plenty of storage for anything that you need to save. Lightweight enough to make it portable. The size is perfect for being able to split the screen and do two things at once.

    I would recommend this to a friend
  • Cons mentioned:
    Windows 10

    Rated 4 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop to replace a couple of laptops that were on their last hurrahs. So far, I am pleased with the computer, tho', not so pleased with the OS, Windows 10. I would rather have my Win 7 Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, very good store support, great Geek Squad service on a prior product that was an issue

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a mid-range laptop to run a desk top publishing program. This machine is able to handle the job but did not break the bank. It is plastic casing so dropping it may be a bit worse than on a metal case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for then price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is really a great deal for a great price. Perfect for sending your child off to school with.

    I would recommend this to a friend