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Customer Ratings & Reviews

Your price for this item is $476.99
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The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 3003 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, storage, performance, memory, and light weight of the 15.6" Touch-Screen Laptop. Some customers have concerns about the battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 3,003 reviews
  • Rated 5 out of 5 stars

    great purchase, great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been great, it has handled everything that we have needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my husband. He is very happy with the performance of the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my son for college. He really likes it, no complaints so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop that was very easy to setup. Easy connection to my home Wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just as the carton stated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen on my old HP laptop died and I needed a replacement. I shopped the inventory that Best Buy had in stock and chose this one. Has plenty of memory and speed for my at home work and with the addition of Windows 365 has all that I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my grandson's school work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, has everything a 13 yr. Old needs for school work, plus more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop. I am very pleased with the quality of the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for a high school senior getting ready for college.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    It’ll do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an affordable laptop quick and in a hurry. This laptop does everything that I need it to do. I love the amount of storage it holds. It’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our 10yr old....she loves it! I’ve been using it as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to learn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, easy to learn. Keys are soft touch, large screen. lightweight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is a great gift. I am hoping it does the truck for. Teenager

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Low/MId-priced pc with issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Selected this computer mainly to match my budget when I had to replace a computer suddenly. While not the lowest priced unit, it fit what I could afford. That said a few things to mention. It has fairly standard memory and battery life for a computer at this price. Having a touch screen is nice though it is slow. I was greatly disappointed in the camera quality which is pretty poor. Since I do a lot of work via SKYPE I had to purchase a separate camera. More troubling and a big reason for it's low rating is that it has, for no reason, already crashed twice requiring the complete reloading of Windows and operating system. Along with file recovery and recreating all my internet bookmarks this has taken a large amount of time, and I haven't even had it a month. If I could do it over I would've spent an extra couple hundred and gotten a better/different computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality computer for a decent price. Definitely will recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just what I needed for a portable. Its easy to use and not very heavy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for daily use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for everyday use,will definitely recommend it to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for a student. Bought this for my daughter and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop at cheap price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would review this laptop by recommending all the people i can find out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had a problem with the hard drive in the begining but hp took care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop and the speed is great! It is perfect for my homework.

    I would recommend this to a friend