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Customer Ratings & Reviews

Your price for this item is $476.99
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The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 3003 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, storage, performance, memory, and light weight of the 15.6" Touch-Screen Laptop. Some customers have concerns about the battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 3,003 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    fast computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer works so much faster than my old one. I also downloaded the office program and it works lots faster than before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Good So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. I always have problems with running out of space on the hard drive. I'm hoping I won't have that problem for a while. I got great service and assistance at Best Buy even though the store I went to had less than good ratings. I have only had one issue.....for some reason I lost the sound from my speakers...I used hp assistant and it walked me through the steps of trouble shooting ....I reinstalled drivers and it's all good now.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my daughter, she’ll be a senior next year and then off to college. It is fast, has more than enough hard drive space, expandable memory and runs very quite.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Light and dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a light inexpensive dependable laptop with a touchscreen The HP that I purchased has fulfilled all my requirements at a very inexpensive price under $600 purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Solid everyday laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my cousin who was upgrading a Windows 7 machine. She loves it, especially the touch screen since she has LONG fingernails that interfere with her keyboarding. :-)

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was to replace my husbands work laptop. I’ve used it more than him. Only because we are still in transition from Harvey. It was easy to set up and great on speed. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    bought for mother-in-law

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother-in-law needed a laptop, so I bought her this one. She is 83 years old and loves it. She uses it everywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good laptop. I would recommend to other, not that heavy and not too light. It is good deal with the price point.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good computer for the money. I just needed something fast for internet searching and building resumes. This does the job and has lots of tools and personable options.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop for a student. The cost was a bit much in comparison to other stores. I brought it for my daughter in a pinch and didn’t have time to shop around.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine, good storage...could be a little faster. Comes with a lot of bloatware installed as all HP machines do.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Awesome computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person was very personable and answered questions and knew his products well. My wife is not the most computer savy person but she is able to operate this computer like a pro.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Laptop for Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for the price. I bought it for my children to do their homework and had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Does the job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop, just for basic use for internet and office programs. It has been great! Easy to understand and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop has turned out to be a great computer!! It is light and sleek so easy to carry around. It can handle all my day to day activities and the battery life is excellent!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A very good, basic laptop at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was simple and quick. I use blue tooth keyboard and a separate blue tooth trackball. I also have a WD external drive connected. This is relevant in case you want to add an external touch screen monitor, as I did. The laptop only has 3 USB ports and I needed a fourth to support the new touchscreen monitor. I'll have to pick up a hub. Also, it would have been nice if the laptop had a DisplayPort port. Overall the device delivered what I expected there were no surprises.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my 69yr old mother, she loves it so far, he last laptop was a dell and it was always causing her problems.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great computer with small budget!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is really good for basic needs or even a little more than that! A little more powerful than a regular laptop on still a lower budget! Great computer especially for price!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for storing my pictures, writing letters, making labels, etc. Comes with USB ports as well as DVD capability. Excellent computer for my purpose as well as for the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer for an outstanding price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im using this laptop strictly for educational purposes. It has all the necessary memory and power to serve my needs. Added Microsoft office and Geek Squad coverage you can't go wrong!

    I would recommend this to a friend