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Customer Ratings & Reviews

Your price for this item is $476.99
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The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 3003 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, storage, performance, memory, and light weight of the 15.6" Touch-Screen Laptop. Some customers have concerns about the battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 3,003 reviews
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Nice laptop for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly and excellent choice as a laptop. I’m very happy with my purchase. Setup was fast and easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my 4 year old Toshiba laptop with this HP. Found no great improvement in speed or anything else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was as described I'm a very satisfied customer I love this laptop and the all black look the touch screen is great. Runs smooth no issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen is awsome. I should of sent with more memory but still has a lot. Great for work and school.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price and durable laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a really good deal because I got a terabyte of memory with an intel processor for fairly inexpensive.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    My second HP laptop and I do enjoy them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable, consistent and quick. Great pictures, apps, programs. Very easy to use and quick to recharge.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great for students!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of storage for files, pictures and video. Laptop is very fast and has lots of storage. Touch screen is great for taking notes or drawing.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great product compared with our manufacturers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found best buy to be very price competitive for the processor, memory and hard drive in this computer.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Easy setup for my mom as a gift. Affordable with a very strong processor. We purchased with the office 365 package. Seems to be a good decision so far

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this laptop. Easy to operate and really like the option of a touch screen. We have had it a long and no problems what so ever

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a laptop for travel. This appeared to provide the memory and storage I needed at a reasonable price. Sales Associate was very informative.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great laptop for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for any school or college student. Very easy initial set up and works great for my online classes.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptop economically priced...good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the product... very fast in comparison to my previous laptop. Adjusting to the touch screen feature, but not really a great fan of the finger prints

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Simple and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop as a gift specifically for its hardware. Does exactly what it’s supposed to do. Set up was easy and have had no issues in 4 months of use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop for College Student!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly and positive reviews online. Nice size--perfect for my college student son. He loves the speed and the memory size. Great deal for the money also.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great for my high school student

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was a great buy for my high school student. He loved the touch screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice machine for games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good first time gaming computer for the price. It runs games well enough without lag or crashing

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Decent 1st laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so far, love the touchscreen. I use it mainly for surfing the internet. Does what I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All the features needed for home use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of memory. Working great so far. Set up with updates was a bit slow but could have been my Wi-Fi.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value for this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought as a Christmas present and the recipient was overjoyed when she opened the box. This is a great laptop and the sales price was outstanding.

    I would recommend this to a friend