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Customer Ratings & Reviews

Your price for this item is $476.99
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The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 3003 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, storage, performance, memory, and light weight of the 15.6" Touch-Screen Laptop. Some customers have concerns about the battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 3,003 reviews
  • Cons mentioned:
    Windows 10

    Rated 4 out of 5 stars

    Nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To replace my old Dell computer. Windows 10 is a lot different than XP !

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with this purchase was use to desktop systems. So I just added a mouse and things are working just find.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop and the price paid is very good for the quality received

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with laptop. Wish it had lighted keyboard. Some of punctuation keys labels could be more bold. There have been a few instances where froze up, had to reboot, and a few where it was running slow as a snail and went back to old laptop for awhile. Otherwise browsing speed is good. Lightweight. Overall, not perfect, but I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great for intermediate use: crafting and pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for crafting and storing pictures. Good for intermediate use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice system. Works fast and easy to hook up and good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Perfect laptop for the Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend this product! Perfect laptop for the Price!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good concept computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and I like the touch screen..it makes everything easier

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my teenage son and he was so appreciative. Very simple to use and the touch screen is definitely a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Good Laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was easy to setup, as described. came with all the features we needed for basic computing. No hardware or OS issues.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Love the touch screen!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is so easy to use, even my 6 yr old can do it! Battery life is great and quality is top notch!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing flashy or fancy just a good computer for a reasonable price

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Love the touch screen. Nice size screen and keunpard.

    I would recommend this to a friend
  • Cons mentioned:
    Windows 10

    Rated 4 out of 5 stars

    Windows 10 different

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 10 doesn't have a way to group contacts for clubs or whatever.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great labtop for the price, this labtop was for our grandmother, she is enjoying the computer. Great buy

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good for everydayuse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch screen is nice and it's a good computer for work and school

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic laptop. Speed good for value. Would recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend surprised me with the laptop for Valentine's day. I love everything about it, even though I was kind of leery with having a touchscreen at first. The keyboard is my ideal. It's smaller but still has the feel of a regular old-school keyboard. The storage is AMAZING. I'm a hobby photographer so a terabyte is perfect! I haven't really gamed much or watched too much Netflix yet, but the graphics are a serious improvement over the 10 year old technology we replaced!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen and the pin access instead of the password

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for an 8 Year old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great laptop for my 8 year old. It’s not super fast but perfect for her to do her homework and research.

    I would recommend this to a friend