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Customer Ratings & Reviews

Your price for this item is $476.99
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The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 3003 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, storage, performance, memory, and light weight of the 15.6" Touch-Screen Laptop. Some customers have concerns about the battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 3,003 reviews
  • Rated 4 out of 5 stars

    Good computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs well, setup not too bad. Occasional slow startup

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent computer for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the computer for an employee of our small business. Computer does great. Fast. Great deal. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    great computer for the money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to learn on this computer, nice size for a small space. Touch screen is very handy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my son and the price was in our range and works really well. No issues or problems.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had several computers but this one by far is the best. Great price with lots of features!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    did what I needed it for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looking forward to learning windows 10 and the touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Value and Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up and at a great price. Perfect laptop for school.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good clarity for the price. Easy to use and understand.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Nice and lite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything my wife needs. Great speed And mobility.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, fast, reliable. I would recommend for kids.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Not a huge fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touchscreen is nice to have, Don’t particularly like the sensitivity of the keyboard even though I made an adjustment. It’s been several years since I have used Windows. With that being said, I experience difficulty in finding how to perform certain functions.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    great laptop for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    intel chip, touchscreen, win10 not too big not to small

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Wonderful laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! It runs smoothly the camera works pretty good but my favorite part is the touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the i5 core processor and the 8GB of memory. The touch screen is definitely something that I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    nice computer for simple use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice touch screen however don't like the voice recognition

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Love the product, easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer. It’s quick and very easy to use. My experience with Best Buy was quick and easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Functionality as advertised; flimsy plastic case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functionality of laptop as advertised, although we've not had much opportunity to use the touch screen. Windows 10 much better than 8. One complaint is that the computer case is a very cheap, lightweight plastic compared to previous HP and other laptops we've owned.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first laptop purchase. It was easy to set up and easy to use. It's lightweight and travels easily

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Great Laptop for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up and lots of features!!! My daughter loves it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with performance so far. Much faster than my old HP. Pluses: better battery life, lighter weight.

    I would recommend this to a friend