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Customer Ratings & Reviews

Your price for this item is $476.99
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The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 3003 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, storage, performance, memory, and light weight of the 15.6" Touch-Screen Laptop. Some customers have concerns about the battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 3,003 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good Machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has everything I need.Screen size meets my needs. Good picture. Touchscreen works excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Lovely laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my daughter. Nice mix of traditional laptop and touchscreen. Runs smoothly!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop, very light weight! Great speed!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love the touchscreen option.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so easy to use and do e signatures with because of the touchscreen feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop for a great proce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we got for this laptop for personal use and for school. looks great, runs great, and easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    No complaints great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right price and more than I need ..use minor spreadsheets and do payroll via internet ..working great

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Gift for son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far he loves the computer. It’s fast and serves its purpose. My son is 12 uses it for school.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly I bought it for the kids and it works perfectly fine. Touchscreen and everything

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the touch screen ! It really make it easy for anyone to use

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great HP computer for the college kid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast computer with all the needs of a college kid. Great price also. You can’t go wrong with HP

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    What a lappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    8gb ram. .i5 ....touch screen. ..super product from hp....got it on a sale. ....best buy rocks

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great laptop for my purpose!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a much better laptop than my previous one!! It is much faster and has more storage space!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but flimsy laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works as expected. Processor speed is fast and it has enough memory. Screen size and resolution are also good. However, the body is primarily a thin plastic and it feels flimsy. It is probably not the right laptop if you plan to travel with it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Computer has been flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this computer for about two months now and it has been great. We use it mostly for kids to write their papers, web searching, and pics and videos. It has done all this without a hitch. The customer service was great and they had any and all answers that I had asked. I would also like to say that the geek squad was very helpful with my decision to do this also. I would definitely purchase again from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Computer for College

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great computer enough storage and I love the fact that it’s touch screen very great!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and resposive.Easy to navigate . I would recomend HP

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    very easy laptop to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the money and easy to setup. Screen is easy to use and love the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with internet speed, startup speed, and touchscreen. I consider this a very nice computer.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my touch screen HP. Battery last a long time, easy sink up with my other electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great for beginners

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it is touch screen and easy friendly. I’m always using it for school

    I would recommend this to a friend