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Customer Ratings & Reviews

Your price for this item is $476.99
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The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 3003 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, storage, performance, memory, and light weight of the 15.6" Touch-Screen Laptop. Some customers have concerns about the battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 3,003 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop. Would buy again. I like the touch screen feature.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome brand of laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first touch screen laptop and I absolutely love it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen is awesome, portable and light wt. would recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just an ok laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of HP, gave it granddaughter in highschool

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good laptop for biginners ..Good memory ...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not a big fan of Windows 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my computer seems to go a lot slower then my old one

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality, faster Very functional and very helpful for my son

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed, Touch screen is a bonus. highly recomended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy student!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop because I am currently enrolled in college and my son is starting to have assignments on the computer. I have an Asus that is almost 6 year old and still in great condition. So, I am giving my son my old laptop and I am using this HP for online classe. I am very happy with this product. And very impressed with the local in store service.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and touchscreen applications easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system was easy to setup and the geek squad was very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for your money..nothing fancy but I love the touchscreen

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Another great HP product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learning to use this new computer, touch screen is so easy! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop, wonderful customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, wonderful customer service. Touch screen works nicely.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It ok I have had better, I needed something for now

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Excellent laptop. Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Very easy to use. Setup by Coriana is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop, easy to handle and care for, reasonable price

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great computer easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work fast and have good speed. love how easy to use the tools is

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good computer and excellent price. I would recommend it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good laptop with cd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a cd player with laptop, intel, GB storage.

    I would recommend this to a friend