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Customer Ratings & Reviews

Your price for this item is $476.99
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The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 3003 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, storage, performance, memory, and light weight of the 15.6" Touch-Screen Laptop. Some customers have concerns about the battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 3,003 reviews
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would highly recommend this laptop screen easy to use and read

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew love this computer! He use the computer for his games

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this laptop. The webcam is poor quality, and I found the laptop to be unreliable. Within the first week it froze up, and my camera wouldn't come on. It is slow to bring up applications. Just strange things for a new laptop. I did like that it was bigger, and had so many different ports. I wish it would have worked better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my fiancé he seems to like it. Very good touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable for simple applications. Would prefer higher resolution.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Does what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's serves its purpose it's ok it's able to store all my pictures

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new touchscreen laptop perfect for school!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed works great much faster then previous laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an HP Envy and love it, so I bought this HP computer for my husband. It is a good overall computer. The outer shell is plastic and seems cheaply made compared to the metal case of my Envy, but the computer functions perfectly for his needs.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this HP touch screen laptop computer for work. Great

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP laptop touch screen is an excellent purchase for beginners.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is exactly what it says. Works great and runs fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop, standard, nothing spectacular

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is good for perhaps high school students or those in college without demands for being on laptop 10 hours a day. Have had this awhile now and it has noticeably slowed without me storing much at all on it. Gets the job done

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price I paid $400.00 on sale save $200.00

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional device, good processor and fast to initialize.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus computer looks great and is really fast. No problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, laptop. Good touch screen, light weight, nice texture also.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy to use- much faster than previous HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a faster computer for home business. This is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the HP works well and meets our needs. Itr is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP laptop I purchased is working great & the price was good.

    I would recommend this to a friend