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Customer Ratings & Reviews

Your price for this item is $476.99
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The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 3003 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, storage, performance, memory, and light weight of the 15.6" Touch-Screen Laptop. Some customers have concerns about the battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 3,003 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    hp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had for a week. Seems very fast and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop computer was a gift to our high school freshman son who absolutely loves it. It is lightweight, thin, has a very responsive touch-screen feature, and the i5 processor is incredibly fast. He couldn't be more pleased with it and we'd definitely recommend it. Thank you to Best Buy for carrying an excellent product!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Its great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best at the price I got it. Plus its lightweight..

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for creating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fast and keeps up with Cricut Design Space. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. My daughter loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Touch Screen Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Laptop , for the Money its a Great messing around computer , and the Key Board is very sensitive that's a good and bad thing , I 'm sure there is probable a way to adjust it somewhere , Overall, Great Computer for the Money

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer for college students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS COMPUTER HAS SET THE BAR, IT DOWNLOADS FAST!!!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. My daughter loves it. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Wonderful computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. The touch screen is great...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for everyday use and for gaming....

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well we love our new computer very fast

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Laptop is functional for daily use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improvement over desktop. Easy to setup & use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So far a great computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is working quite well for me. Great speed.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop for Everyday Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4 an everyday user & it's a touch screen too!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Purchase laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop and totally regretted it!!!!! I was told by the salesperson at Best Buy that it was a pretty good computer and wouldn't be too slow. However it was a wait simply turning the computer on! Horrible purchase for the amount of money. I returned the computer and paid a few more dollars to get a much nicer computer. This computer should be no more than $199 in 2017!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great touch screen laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and decent touch screen laptop for the price paid

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Paid for MS Office 2 be loaded & wasn't

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 24/7 geek squad protection and I brought MS Office and left the computer there to have the programs installed and they did not install them. When you try to use the programs it tells you it's expired, I just purchased the program.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    works well but.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when I bought this computer it was supposed to have been opened and returned then fully re- certified by geek squad, when I got the thing home it still had a disk of children's music in the disk drive. it works well but now I have a hard time believing that geek squad even looked at it. overall the computer is awesome.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the first of this Pc I got never ever turned on. I returned it and got another of the exact same PC. It works overall, but sometimes when I turn it on it doesn't show my screen right away, and by not right away I mean it can take up to an hour. It makes me afraid to ever turn it off in the first place. Also, when I'm watching Netflix the screen does this loud "ddddddddddddddddd" and freezes my screen for up to ten seconds. It always continues playing, but this is still weird asf and doesn't make it always easy to use my PC

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Stable, mid level laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is well made and was easy to set up. Overall, it’s very capable for most tasks, only struggling for gaming, which this computer isn’t designed for. Plenty of USB slots including USB3.0 and HDMI. great value for the price

    I would recommend this to a friend