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Customer Ratings & Reviews

Your price for this item is $476.99
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The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 3003 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, storage, performance, memory, and light weight of the 15.6" Touch-Screen Laptop. Some customers have concerns about the battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 3,003 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price works great easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to understand, operate. Good buy for the price..

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy awesome! Great!!! Good price, nice screen

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Perfect for my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and get started easy to use. Nice..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very useful, good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your associate recommended this computer to me and I have been more than satisfied. It is a workhorse and gets the job done. Also it seems pretty sturdy. I appreciate that the associate understood my needs and helped me so well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Affordable Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything a budget laptop should. Good battery life, able to multitask, screen is bright and visible. The case feels a bit less classy than some models, but is on par for the price point. The large hard drive is a big plus.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and quality would recommend to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new HP laptop is an excellent computer. It's ergonomics are perfect, and I love having the calculator numbers as a part of the keyboard. There is plenty of "power" to run multiple apps at once; and the battery life is exceptional. The USB ports are well planned, but instead of three I would like there to be four or five.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't been able to hook up. See reason below.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not receive any instruction manual or disc with my new lap top. I have called several times but the wait time is always so long I can not wait. I work during the day and only have a few minutes for phone calls. I need someone to contact. I need to know what I should have received with my lap top.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal for a good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great deal I got. The box was open but the laptop was certified by Geek Squad to be in excellent condition. I called Geek Squad twice within the first week and they were able to help with all of my questions. I am very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! Good computer and at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and has all the computing power you need

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Easy to start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed to see how easy it was to get started.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, fast, portable. Would recommend. Cheap

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter for college. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop based on price and features.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Grat laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. The touch screen is extremly accurate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 15.6" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 1TB Hard Drive - HP finish in jet black has proven to be a reliable computer. It is pretty fast and has been working well for the past year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop as a Christmas present for my girlfriend and I must say it a very good computer. Smooth keyboard good refresh rate and the quality on the touch screen is top notch. For the price and it coming with Intel i5 8gb of ram and 1tb HD, it's awesome. Definitely will recommend it to other people.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice intro Level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price. Great startup for daughter.

    I would recommend this to a friend