Customer Ratings & Reviews

Great computer right out of the box. Fast speed and easy to customize the settings for our needs. Good Battery Life. We bought 3 for our retail location that gets 8 hours of use every day.

Had this computer for less than a month and then it developed a problem with screen...returned to Best Buy and 'experts' told me that it needed to be returned to manufacturer as they could not fix and so I got a refund since the store did not have another laptop that I wanted at this time...thanks for good service though...and I have now purchased another laptop. Let's hope this one works better!

This is a good laptop for the price. Boot time is a bit long but I think switching out the HD for a SSD will speed that up.

great computer. very easy to get around any issues and set ups. and the computer has easy how too do programs all ready built in.I am very pleased with the computers speed and and capabilities

Good price point and plenty of memory. Battery doesn’t last as long as I would like.

Bought this for my son for Christmas. He is leaving for college soon and needed something newer than what he had. He loves this laptop! Said it was everything he needed and then some.

I am quite happy with this computer I purchased online and picked up at my local store. The price was reasonable for a laptop with an intel core i5. Laptop does everything as expected.

Performance is fast and easy. Only downside is the security and office program is only a short trial that don't come with atleast a year to get a chance to see if it's something you'll use.

This laptop is just the right size for me, not too big and not too heavy. It was easy to setup and is easy to use. I have not had any problems at all with it. Great purchase, very satisfied

I am enjoying the laptop I purchased. The salesman was very helpful when I was making the purchase. I would go back to Best Buy the next time I needed to purchase an electronic item again.

I bought this laptop as a replacement for an ISUS that was broken. It is a better laptop in my opinion. Great keyboard.

I love my new laptop HP computer! Along with a Best Buy service agreement to give me unlimited help with questions, etc., I have the tools I need to work out of my house. Thank you!

So far so good. Meets all my needs and works as advertised. Giving it a four due to having it for less than six months.

Good quality and working well after daily use. More than adequate for all internet surfing including video.

I use this laptop for entertainment and college, and it handles everything I do quite well. If you're looking for a good laptop that can handle regular use, this one will work great.

Purchased for My Granddaughter She a High School Junior very pleased with item

Overall a good laptop at a fair price. I would recommend this laptop to a friend.

Had an issue with my laptop I purchased. Contacted HP and they totally took care of a bad updated driver. The CS is outstanding, the product is outstanding, the experience is now flawless

Great computer that has been functioning for a couple of years now. Hardly ever turn it off. Has been used and abused. It's a very reliable computer.

This computer is fine for the price. It's a little bigger than I wanted, but I didn't have enough time to shop elsewhere.