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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3002 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, storage, performance, memory, and light weight of the 15.6" Touch-Screen Laptop. Some customers have concerns about the battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 3,002 reviews
  • Rated 5 out of 5 stars

    Great Computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was really surprised at Christmas, when he opened up his wrapped present to find a new computer! It totally blew his mind. He truly loves it more now than ever before......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful all around computer.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer that has been functioning for a couple of years now. Hardly ever turn it off. Has been used and abused. It's a very reliable computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    outstanding laptop for college student.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as my nephew's high school graduation present. He did the homework to decide that this was the laptop he wants for college. He's very happy with all its features and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the laptop that I bought for my daughter! I bought t last year when she was going to school, and we are two years in - and it is still going great!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the deal of the day things. I infact review it everyday. This is an excellent deal and good laptop purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new computer for college and did research. The computer I bought at Best Buy recently was the best purchase I ever made. Great Sales staff, very knowledgable and friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for price. Would be nice if keyboard was lighted but for the price really cannot complain too much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speed for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my needs for playing PC games. Great speed and the price was reasonable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a memory hog so more RAM would be great, but otherwise this is a solid laptop for basic features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use/figure out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It usually takes me a while to become comfortable with a new electronice device, but this particular product is very easy...I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to ask for more. Under $400 on special Intel processor and loaded with features. The larger size may put off some buyers but works perfect since it's not moved around a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is amazing other than graphics card just get external graphics card and it will be like a gaming desk top

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop for home use. Doesn’t have high end speed or graphics for gaming, but a nice family computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great everyday laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just use it for basic email, calendar and web surfing. Works great. However, after almost 2 years we realized the network adapter wasn't modern enough to take advantage of our wifi speeds. For faster connections you really need a network adapter with 802.11 ac. When we bought one of the usb plug-in network adapters we saw the connection speed triple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this for running virtual machines.. it has good processing power and enough ram to configure my hardware.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop, low resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my mom . She sacrificed 1080p graphics for a bigger hard drive and was ok. I would recommend 1080p

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done for my college freshman. He is pleased with the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really am enjoying this, it was fairly easy to set up on my own. I even was able to set up my former virus protection on it as well. I'm still learning all the features it has.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not state-of-the-art, but it does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not state-of-the-art, but it was sensibly priced and does the job, and I expect that it will last until I graduate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer at the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third HP I've owned. This is the best value of them all. Great speed, well-equipped, fair price. Anytime who needs an overall home or student computer, can't do better under $600.

    I would recommend this to a friend