Customer Ratings & Reviews

I won't be without my Geek Squad protection! I know they are always just a phone call away from helping me! If I have something come up, they're always there to help! Whether it's for my computer, tv or gaming system, I know I'll get the best help! Plus, having the extended warranty gives me peace of mind!

Hopefully I won't need to use it for the Switch, but it's been helpful with other products I've bought before.

I don't buy electronics without this support any longer. I've had a couple issues over the years with certain brands and having Geek Squad cover me makes the purchases worth it. I am extremely careful with expensive electronics so when I say I still buy this plan, it's a good deal.

I love knowing that my purchase is protected- my son has dropped his original Switch several times and so we purchased this product protection to be safe!

Geek Squad has always been good to me so there is not a reason to not get it

if its available, 100% worth the money! This was my first geek squad interaction and i'll always go back!

Geek Squad is awesome. Always supportive and there. Thank yoj

What do you expect from a BestBuy service? Obviously nothing negative only positive experiences with premium support.

Had to wait a week to receive my unit but very pleased that I was able to get this special edition. Worth the wait the same new generation with a better look! Let’s see how this battery life goes.

Bought my protection plan thinking I wasn’t going to use it and came to find out my Nintendo switch had programming issues and they were able to assist me

Every purchase i make i always get the warranty! Its so worth it. Ive used it a few times and its always so easy and worth the extra money!!

I picked up the 2 year warranty just in case. I wasn’t sure how well these Nintendo Switch hold up.

Diagnosed Nintendo Switch problem in store, crashed no fix. Complete replacement for lastest Switch. Fantastic customer service, and knowledge. Very pleased. Hope they keep that standard.

I buy all of my electronics at best buy because of the geek squad and protection plans

It is wonderful to have the Geek Squad in your corner. This will help you technical support and to get it started. It's always good to have backup and insurance just in case something happen.

helped with computer questions. they always have a lot of knowledge and are very good explaining things.

This is a life saver to a must have on purchasing item online. It is safe and less stress to have and re assurances in mind. Having this is important to have at all time just Incase. Accidents do happen a lot and we want to be guaranteed we have something to fall onto.

I personally never use geek squad but I haven’t heard much for bad things about them and air walking you some help sometime even if it’s simple question you need to ask they have been always helpful for me

Our accidental coverage was a lifesaver when our teenager spilled cup of noodles all over our new switch. Thank you!

I don’t know what I wouldn’t done if I didn’t have the geek squad on my side