- General
- Brand: Geek Squad®
- Product Name: 2-Year Accidental Geek Squad Protection
- Other
- Plan Type: GSP
- UPC: 400050746000
You're excited to buy a new Nintendo console — now, make sure to protect it. Geek Squad® Protection enhances your manufacturer warranty and covers you for accidental damage.
- If you accidentally damage your Nintendo Switch while handling it, no need to worry, it’s on us: Enjoy peace of mind knowing that you're covered if the unexpected happens.
- No out-of-pocket costs for parts or labor: We take care of 100% of the costs of parts and labor for covered repairs and failures, with no hidden fees.
- If the controller that came with your console stops working due to a covered failure, we'll replace it: Get a one-time replacement for the controller that was included in your original portable gaming console box.
- If your battery won't hold a charge, we'll take care of it: Get a one-time replacement for your original, non-disposable battery (or product if it’s an integrated battery) if it fails to hold at least 80% of its original charge specifications.
- If there's a hardware failure, we'll repair or replace your product: This could be a problem with an internal part, how the portable gaming console was manufactured or normal wear and tear. It could also be caused by dust, internal heat or humidity.
- If your portable Nintendo Switch won’t turn on because of a power surge, count on us to make it right: You're covered if there's a power surge or fluctuation that damages your product. This includes a surge caused by a lightning strike.
- If your screen has bad pixels or a shadow image, consider it handled: If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your screen looking like new.
- You can transfer your Geek Squad Protection: When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 (8 a.m.-9 p.m. CT) to transfer.
- When something goes wrong, we're always here to help: Visit your local Best Buy store to start a claim or call us at 1-800-433-5778 (8 a.m.-9 p.m. CT) to ask questions about your plan.
Q: What happens if the console is damaged within the protection plan period?
A: The Geek Squad Protection plan will cover your console for accidental damage.
Q: Is this plan an addition to the manufacturer's warranty?
A: This plan enhances the manufacturer warranty and provides coverage for accidental damage.
Q: What kind of damage is covered by this plan?
A: This plan covers accidental damage.
Q: does geek squad do nitendo switch repairs?
A: My Nintendo switch can't turn on do you think you can fix it.
Q: Is a scratched screen covered under the geek squad warranty? How about a cracked screen?
A: I was told it covered everything, even a cracked screen. Hopefully you find this helpful.
Q: Does geek squad protection cover PS4 controller stick drift?
A: Hi there. Thanks for your question! The Geek Squad Protection on your PS4 controller would cover the stick drift issue, absolutely. We'd recommend heading into your local Best Buy with it to get started. They will help you exchange it from there. You can find information about your local store at www.bestbuy.com/storelocator.
Q: My Nintendo switch has a blue screen. Can geek squad fix this?
A: Hi there. Thank you for your question! I'm sorry to hear you're running into issues with the Switch. We may be able to. We'd love to see it and see what can be done. To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A: Hi there. Thanks for reaching out to us about this! I'm sorry you ran into an issue so early on. Even though that happened, we'll still support you if you run into any more issues. If at some point, we need to replace the device because it's having a lot of problems, we can then purchase a new protection plan. I hope this helps. If you have any further questions, please reach out to us at (800) GEEK-SQUAD or (800) 433-5778.
