“The 2 year geek squad plan was used within 4 months at no fault of ours. Nintendo switch quit turning on. (Had not been dropped, no accidents, etc.). Worried that since system failed we will continue to have problems can we purchase a new geek squad plan?”
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Hi there. Thanks for reaching out to us about this! I'm sorry you ran into an issue so early on. Even though that happened, we'll still support you if you run into any more issues. If at some point, we need to replace the device because it's having a lot of problems, we can then purchase a new protection plan. I hope this helps. If you have any further questions, please reach out to us at (800) GEEK-SQUAD or (800) 433-5778.
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