Customer Ratings & Reviews

Geek squad does a good job for helping you with the warranty problems with your purchases

I don’t really know what to say for this, I mean the protection is obviously worth it. Could be a little cheaper though

Good luck I had them on my side love it great job love them

I always get the extended warranty for items like these, seem to use it and get the money back or new item without paying full price, no brainer.

The warranty plan replaced my grandson's Nintendo Switch. He dropped it and the screen was damaged. Took the switch to the Geek Squad and received a voucher for a brand new Switch in the box. Needless to say I bought another protection plan just in case.

Switch Lite had a charging problem. The repair process was as easy as making an appointment, dropping it off, and then watching the repair process with tracking online. They couldn't fix it and sent me a new Switch Lite!

Protection is defiantly somthing you always want to buy for devices that will be used often

Thank you for the service great people, so very helpful and overall positive attitude

I think this is a very good thing to buy when buying any electronic device. You never know what’ll happen.

Love the peace of mind the two-year accidental protection provides. The gift was for a household of three children so accidents are bound to occur. Luckily haven’t had to utilize this protection plan yet but very happy to have it as insurance.

I rated this coverage 5 stars, just for the coverage description. I haven’t had to use it & certainly hope I don’t have to! Purchased for the Nintendo Switch I recently purchased, better to be safe than sorry...especially in 2020!!!

Good protection plan for your money, hope we don’t have to use it

Best decision. Easy setup. Price was good. Love it

We have used Geek squad services for a very long time now really co es in handy

Registration was automatic with purchase which is super convenient

Love love geek squad! I will only go to best buy to get electronics for this very reason. Fixes the issues I am not the one having to send off the equipment to get fixed. And if. And if not able to fix they will replace.

Geeksquad always gives me the right answer, there is almost anything that they cannot fix!

We never get these because we never know what’s covered. The rep went over the guidelines and we found it perfect for our purchase.

Very pleased with what the service has to offer for this product!

I ALWAYS get the warranty. It is so worth it with kids. This helps with peace of mind knowing that if an accident happens we won't be out the money we spent on the item we purchased the warranty for.