Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2873 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,873 reviews
  • Rated 5 out of 5 stars

    Great added service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven't had to use their service but have peace of mind knowing they will take care of us if need to. Any previous experience has been positive - very nice, knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zelda Switch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great device! Nintendo made a great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Good protection plan i get Geek Squad on everything i buy at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great Technicians Team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The times I had to fix any of my devices, they were very professional fixing the problem.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 2 year warranty for my Nintendo switch Oled and I was having some problems with it so I took it in thinking that I could just swap for a new one and they didn’t explain to me that the switch needed to be taken in so that they can take a look at it when I bought the warranty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good value.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the protection plan in case anything happens. You never know with a young child!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase geek squad protection for all my purchases and has been well worth it. Things happen and it gives me peace of mind knowing my purchase is backed by excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer was fixed quickly!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in EXTREMELY handy. I dropped my computer and they fixed it without giving me any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the extended warranties for everything you buy. It’s such a hastily to buy something and within a year or two it starts giving you problems. With a warranty, no need to worry

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    A Must Buy

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a protection plan. It's a must, and less hassle than going through the manufacturer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you have a kid worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it and not to have it I guess. Especially if you have a five-year-old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    product replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not had to use this service yet but glad that this an option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for expensive items.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little piece of mind having protection on equipment. It's a must have for expensive electronic equipment where there's a lot of children in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS REACHABLE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there for you when you needed most!!! Very accessible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek squad several times. worrh the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    one of the reasons i only buy at best buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like any other electronic Device I always recommend getting the best buy extended warranty , If you cant put a warranty don't buy it until you can one of the best warranties you can buy worry free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Know

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when stiuff is gonna go wrong If I remember correctly it covers the dock the switch itself and and replacement of the controllers. All covered for replacement at least once. even on accidental drops and spills. so pretty darn good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DrMario

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely worth purchasing for me just for the peace of mind. Now I'm no computer scientist but this will get you out of a pickle. Better leave it to the professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spent on this it’s worth just in case of accidents

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this in case of any accidents. Always better to have it and not use it then to need it and not have it. Specially if you have kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so love the security of having protection. Given the amount of work I have to complete using my electronics and how much I travel, the protection plans are so needed!

    I would recommend this to a friend