Customer Ratings & Reviews

Amazing service, professional and to the point. They do not give you a bunch of excuses but rather a product.

The agent diagnosed my CarPlay connectivity issue as a faulty cable. He listened to me and we went through the connection process sitting in my car. The problem was a broken wire in the cable. He helped me find the correct cable and sat with me while I connected. Great Job!

Helps protect my property for any damages for up to 2yrs

I added 2 year geek squad protection to my Switch 2 because though it’s a bit pricier than competitors for similar protection, I figured the ability to easily bring it into Best Buy for service is worth the extra money. Hoping the service and coverage is worth it.

The game i buy still look good. And it’s good for my son.

Always a good thing to get, not recommended but still a good thing to get

Best Nintendo system says the N64!! Graphics are top notch. Reminds me of the upgrade from the NES to the SNES. Highly recommend this system and dont forget to pick up DK Bonanza the best 3D platformer not called Mario!.

I feel way more protected with a high dollar amount item thank you for watching my back

Having my switch 2 under protection gives me peace of mind knowing anything happens will be covered

Cool things are waiting ahead if anything happens to my stuff

Best Buy charges nearly the same as Gamestop for a protection plan. The big difference is that Best Buy is selling an accident protection plan, while nearly everyone else is selling an extended warranty. An accident protection plan covers mishaps, where an extended warranty covers issues with workmanship that you somehow didn't notice during the manufacturer warranty period. I have kids, so I know which of those two is most likely to be an issue. Even if something did go unnoticed, it would be easy for an extended warranty to blame it on the scuff marks I sure these portable systems are going to receive in my kids hands. After all, even though my kids have miraculously not dropped theirs yet, I see adults drop and break cell phones all the time. If you're buying electronics for kids to use, this is your best bet.

Seemed worth it for the switch. No frills and no strings attached. A great add-on to a major purchase.

I would definitely recommend getting this if you’re purchasing an electronic item for a child.

We always get our electronics from best buy. They have the best warranty for electronics we have yet to find. Most warranties will not cover accidentals on items such as screen cracks or drops and water damage ect. Best buys warranty does. We haven't had to use the service were normally pretty good with our electronics but were very worried getting the new Nintendo Switch as all new systems can have flaws and issues. It will be much easier working with Best Buy if something goes wrong than with Nintendo after seeing others issues with dealing with Nintendo. Not only do they usually carry anything electronic that we want but they will price match competition as well. And you get points to redeem for gift certificates. Stack those with credit card incentives weather using best buy or your choice of others. You could get a good amount back. If your going to spend the money anyways might as well get points on the purchases and protect the items with good warranty.

The Best Buy warranty has never been a bad idea, Things happen everyone has a bad day and if an electric brakes it’s never a fun day, having this warranty helps me worry a little less knowing that if something happens I can get it fixed no matter what

I've always purchased the Geek Squad Protection Plan for any and all of my products in which I buy from Best Buy. In the long run you will save money if your product has to be replaced if you spill something on it or accidentally, drop your purchased items and break it. You can have your merchandise replaced without paying anything. My 2-Year Protection Plan has definitely saved me money in the long run. Think twice before, walking out the store without FIRST purchasing your 2-Year Protection Plan. Take it from me its worth having.

Always great have with an expensive console, you never know what could happen.

8 year old Daughter loved her Santa gift. She has used it for two years now and we’ve had no problems. Very happy.

Nice to have this warranty! Keep up the good work!

This team is very efficient and responsive with their service. Fully recommendated.