Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 2926 reviews
(2,926 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 4 out of 5 stars
Nintendo Switch Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a person who is so clumsy and knowing that i have 2 years of Geek Squad protection services. It is a such a relief! I’m glad I decided to add to my purchases!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Tech Explained
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad fully explained to me my new device and it made navigating so much easier
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Greek Squad fixed my daughters laptop the same day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughters laptop had a virus where she was hacked took it into best buy and geek squad was wonderful..
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Fixed my computer issues !!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend getting this. It has saved me lots of $$ and the staff are great
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad fixed replaced installed my microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the geek squad protection plans. I get them with all my electronics/ appliances
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service Very easy to talk to explain everything well in detail great customer service
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my stove quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad installed my stove quickly,customers service excellent
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Mary. Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad has always been so helpful with any electronic service I’ve ever come in for
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this just in case my switch breaks and it covers about everything and I would get anew switch. So worth the money spent.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good to have week squa because Who knows what will happen to your switch console
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really good warranty to have. It completely replaces the whole system. No questions asked
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With kids gaming system I purchased extended warranty protection
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
tv geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not use this service yet but when the times come Ibeleive will be very great service
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
piece of mind.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this extended warranty because I have heard that switch owner's have had issues with pixels and other problems so wanted to be safe
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Much needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The protection plan and service is by far the best at Best Buy. No problem getting help and service.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and the customer service is really nice and helpful
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had to use it yet but Geek squad is nice well worth it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worry free coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the biggest advantage of buying your electronics from BB. Stores are convenient and easy to use.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents are very helpful and try their best to help me with product issues.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
No issues here
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well getting the extended warranty service is ok Until they denied it Witch has not happen to me
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend


