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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2926 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,926 reviews
  • Rated 4 out of 5 stars

    Nintendo Switch Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a person who is so clumsy and knowing that i have 2 years of Geek Squad protection services. It is a such a relief! I’m glad I decided to add to my purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Explained

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad fully explained to me my new device and it made navigating so much easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad fixed my daughters laptop the same day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughters laptop had a virus where she was hacked took it into best buy and geek squad was wonderful..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my computer issues !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting this. It has saved me lots of $$ and the staff are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed replaced installed my microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad protection plans. I get them with all my electronics/ appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service Very easy to talk to explain everything well in detail great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my stove quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my stove quickly,customers service excellent

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Mary. Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been so helpful with any electronic service I’ve ever come in for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this just in case my switch breaks and it covers about everything and I would get anew switch. So worth the money spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to have week squa because Who knows what will happen to your switch console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good warranty to have. It completely replaces the whole system. No questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With kids gaming system I purchased extended warranty protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not use this service yet but when the times come Ibeleive will be very great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this extended warranty because I have heard that switch owner's have had issues with pixels and other problems so wanted to be safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan and service is by far the best at Best Buy. No problem getting help and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and the customer service is really nice and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it yet but Geek squad is nice well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the biggest advantage of buying your electronics from BB. Stores are convenient and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very helpful and try their best to help me with product issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well getting the extended warranty service is ok Until they denied it Witch has not happen to me

    I would recommend this to a friend