Customer Ratings & Reviews

Love being a Best Buy customer can’t wait to continue buying other things.

Have not yet had to use it but highly recommend i have little ones so its a must

Worth it for the protection and longevity of your devices and appliances.

Always good to have coverage on all your purchases. I renew everytime it's due.

Best warranty ever........ . ...................

This was a better option for than all the other stores which has protection plans for less than two years.

Nice piece of mind knowing if anything happens they are going to replace the TV they installed.

I got the two-year plan works really well when things don’t work and break

Product was ready when I arrived, and check out was a smooth process

Customer service was top-notch. Employees were extremely customer friendly.

love it!!!! im so happy with my purshed....................

[Employee of bestbuy] The geek squad warranty is totally worth it. It isnt a third party warranty which is unique in the industry.

My son dropped his Nintendo in the water and geek squad was so helpful and it was a easy process it didn’t take long for them to ship it and ship it back to us it took only a week great service.

I always buy the protection plan. Best buys protection plan has proven worth the money 99% of the time and i would never suggest otherwise.

Always good to have for those unsure future on expensive electronics.

A two year accident protection. There isn't much to write about it, other than whenever ( hopefully never) something happens, that the protection will be fulfilled with ease

I gave 4 stars due to unacceptable wait time when picking up. Only one cashier for check out and pick up. This was not cool!

Best buy is great with the protective plans that are in place.

The Geek Squad is the best! I had a wine cooler that kept sounding the alarm as if the door was opened. I called the Squad a couple of times to repair the item and it worked for a few months. After owning the item for over 2-years with a 3-year warranty, we encountered the same problem, so the Geek Squad informed me to return the item to the nearest store and they refunded my money in full. We purchased a new wine cooler but a different brand. Thanks!

Great service program, have used it a couple of times in the past and never had any issues! They are very knowledgeable about the service provided. If the insured item is no longer available, they give you credit for the value amount! In most cases you get a newer version!