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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2974 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,974 reviews
  • Rated 5 out of 5 stars

    Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy and Chick fa la just have customer service figured out. Thank you for that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are the best and help with anything and everything I need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad protection. Very well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your investments it’s worth the peace of mind !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun and addictive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fun to play with the family, we’ve played a ton of classics and just a lot of Mario kart. The display has more color than the older Nintendo switch and feels a lot smoother in terms of frame rate. With that being said 10/10 I absolutely recommend this for anyone wanting a different experience to spend with family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very good deal big discount price. Sound good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek squad always come thru in the clutch. Any issue, they resolve it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The warranty really is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These warranties have saved me so many times that I never buy anything without one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Switch Warranty Covers Controllers Too!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have kids, I definitely recommend the warranty. While I was checking out, I was hesitant, but the person behind the checkout informed me that it covers controllers too and we have already had a few occasions where controllers have gone flying while we have been playing games on the Switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont sleep on this. I put this on everything that i can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first time getting geek squad protection. When we need to use it I’ll update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind for extra coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a need to use the extra service yet. But it is good to have peace of mind because the game console is used by kids who may not be very careful with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad service and protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically don't buy extended warranties; however, I was glad I did this time, since my expensive TV failed within the Best Buy warranty period and it couldn't be repaired. Best Buy replaced the TV with a comparable model, also expensive. I purchased a protection plan for the new TV as well, because the previous plan really saved me quite a bit of money. The Geek squad delivered the TV and set it up with all by devices. They were very professional and walked me through all the features of the new TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS buy protection plans for everything I purchase and when needed to replace anything, it’s very easy and smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, and added protection for my purchased items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game was a gift to my son for his birthday and the protection plan was a great addition to make sure he can enjoy it for years to come!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is important to have warranty because you never know what might happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never purchase anything without a warranty no hassles easy to return if a problem arises

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente service! I’m so glad I decided to purchase this insurance for my son’s Nintendo switch! Unfortunately my son used a different charger instead of the original one. Well the system got damaged but Geek Squad took care of it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy peasy. Makes me feel better that I have this in case something happens

    I would recommend this to a friend