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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2926 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,926 reviews
  • Rated 4 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome staff , quick to help me out and guide me where I needed to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great & Necessary Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan for Nintendo Switch in case of accidental breakage of the screen or console damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase insurance with Geek squad. Very accessible and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the protection and knowing my stuff is covered

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments and positive feedback. If you have any questions or concerns about your plan(s), please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite store for any technology! The store is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its the squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always rely on the geeks to help out when I am in peril but I guess they like to be reviewed as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be wise and protect your investment. It’s a cool device and you are going to want to keep it for a long time ;)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would would you NOT buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for not only the system for drops and spills but replacement of the batteries (and there are three) why not!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks squad are fantastic love those guys the are currently repairing my game switch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend cause when in doubt and don't buy it you'll need it. They always fix or replace any of my issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty ever if break take it back and it will be replace real quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s very necessary install everything I did not h

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very necessary install everything I did not have to do anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the accidental protection. I get it on all my products. Best buy is very good at fixing or replacing the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely need to get extra protection plan as these electronic devices aren't cheap to repair otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having Geek Squad Protection on my items. I have made use of their services several times in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good idea to get protection plan. I case of any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the customer care we and peace of mind it gives

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I bought the protection plan!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent accidental Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having an accidental protection plan it's very important especially when you have kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the geek squad protection for my Nintendo switch lite. I am happy I bought it.

    I would recommend this to a friend