Customer Ratings & Reviews

This is the best gaming 60% gaming keyboard and when I brought it from Best Buy the service was soo good and I got it on sale. This keyboard is good it hasn’t broken or start glitching.

Extremely happy that I purchased the replacement insurance on a backup storage device I purchased. I loaded thousands of pictures onto the device over a couple of weekends. When I went to view the pictures, it was not readable at all. I brought it back to Best Buy, they checked it out, and it was indeed corrupted. Since I had purchased the replacement insurance, they credited me with the full value of the item and I was able to purchase another storage unit of a different maker for a small additional fee.

Finally i rest for my carpial tunnel. And the long hours bending myself to reach the keyboard.

Have used the Geeks a few times before this. They always helped and answered all my questions.

2-Year Accidental Geek Squad Replacement is amazing. I'm able to replace my electronic if damaged in 2 years. What more can I ask for?

Got this for my G Pro Superlight & Superlight X. Worth it for the peace of mind on a premium mouse with a steep price tag. Used it twice because of scroll wheel malfunction and double clicking malfunction. Went in, got a brand new mouse no questions asked.

Always worth the money to get the warranty! I’ve used the warranties more times than not. Never disappointed.

Good for typing and gaming. Happy with this product

Geek Squad is worth the money and Best Buy delivers quality customer service!

This is great for if you believe you might need support from the Squad!

My son loves to buy all of their products because they have a guarantee and that is very good for a teenager because you know that something can go wrong and well, they have a guarantee, can you go exchange them?

Great product, really easy connection and the ease of use it’s amazing.

Replace broken mouse with no questions asked. Did a great job helping me find a replacement.

The gentlemen that came out were awesome. Very polite and got the job we needed done quickly and efficiently

They usually know exactly what is required and execute. Can’t complain. Other than the warranty being so short lol!

Peace of mind just incase my device fails to have it replaced or repaired

awesome!!!iopjjbopgrjobjgobjgohghkbgkhgkbgkbgkbgkb

Great to have ensurance and quick replacement for expensive products.

Hardly ever have used a protection plan from Best Buy but when I have they stand by what they say. Hassle free replacement and even gives an option to repurchase another warranty. I buy these plans for everything I get from Best Buy.

No issues returning defective units ever. I have returned things that usually fail within the 2 year window, so no complaints.