Make sure to protect your new computer accessory. A Geek Squad® Product Replacement Plan enhances and extends your manufacturer warranty and gives you peace of mind if your product isn't working properly. If your computer accessory fails for an issue that we cover but your manufacturer doesn't, we'll replace your product (if one is available) or reimburse you.
Q: What type of protection does this plan offer?
A: This plan offers replacement protection for your device.
Q: What is the plan's term length?
A: The plan's term length is 24 months.
Q: Does the plan cover issues not covered by the manufacturer's warranty?
A: This plan will replace your product or reimburse you if it fails due to an issue covered by Geek Squad but not by the manufacturer.
A: I returned a range and did not get the sales tax refunded.
A: It runs simultaneously with the manufacturer's warranty and is effective the day you purchase.
A: Hi there. Thank you for reaching out about this. Ideally, we'd normally have you head into the store. However, we understand the circumstances and distance you are from the store. I'd recommend calling them and seeing if there's a way we can work out shipping your headset over while we mail you a replacement. I hope this helps! You can find information about your local store at www.bestbuy.com/storelocator.
Q: Do I need to register the product anywhere for the replacement plan to cover the product?
A: Your product should be already register with them once you purchase the plan.
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