Customer Ratings & Reviews

Repair was successful works great. Very helpful staff.

Warranty is great 2 years for my Logitech G435 is awesome.

Great warranty. Never had any issue with geek squad

Have been using this for over a year and works great

I don’t recommend these headphone. They break down easily and audio wears down quickly over a few months. Not only that but the left ear’s volume slightly lowers too over time. Making me feel crazy.

I never had to use it so I can’t say if it’s good or not

For the price, a great keyboard. Looks cool and colors customizable.

Got this for my boyfriend who loved the feel and quietness, biggest issue is that the keys are printed and rub off. We returned multiple times and the same is true for all 4 keyboards. Less than 3 months use before the numbers, letters and let color are rubbed away. Great keyboard, but the key caps are terrible. They're membrane keycaps as well so they aren't as widely available to replace. A shame since the keyboard itself feels and sounds so nice.

Never needed to use the warranty but it’s a good deal

Extra protection for extra money. Most probably wont use it but you’ll never know. but mostly same coverage with the warranty which you could not read it not until you open what you purchased.

Extra protection for extra money. Most probably wont use it but you’ll never know. Most of it is redundant with the warranty which you could not read it not until you open what you purchased.

Do not buy geek squad protection plan I had a computer keyboard under warranty. geek squad employee said it was a free replacement and then when I went to customer service desk they said something different and gave me 40$ discount on the same keyboard and got charged near full price and then when I went to the store 5 times they said I got the wrong keyboard when the model and sku are the same on my online receipt

I got to say when it first came out I got one I try use for a few days and it had all kind of bugs and I returned and waited a while I bough a z1 version used at best buy for just 299$ that is a steal this is a full low range gaming laptop I can play most games around 100fps at 15w Fortnite plays well around 90fps all 1080p and you will get the double fps and feels always smooth I come to find that the turbo mode even do increases performance the devices still gets quite warm and I don’t see a noticeable increase in performance in Fortnite it gets more stable and maybe a few higher and I don’t think it outweighs the heat that it puts out it gets up to 90 it’s not super hot compared to thin laptop that can get close to 100 overall I at 15w I can play elder scrolls online hight grass hight shadow and hight testure with some medium settings it’s 100fps lock and the temperature stay super cold at no more than 60 that performance is quite good for 300$ device.

I have used this service to remotely fix my computer three times this year. Once for viruses, once to remove trackers and once to fix a screen that inverted the image after a lightning strike. Every Geek Squad member I have encountered was more than pleasant and understanding and solved my issue expeditiously. It is well worth it.

I'm very rough on my products. But with the accidental protection plan I don't have to worry about it. They're always so friendly when I come in and extremely understanding. They never make me feel ashamed or embarrassed of any incident that brings me in there! And for the price it is absolutely worth it! I love The geek squad!

I’ve been using this wireless keyboard for a few weeks now, and overall, it’s been a solid upgrade to my workspace. The setup was quick and hassle-free—just plug in the USB receiver or connect via Bluetooth, and you’re ready to go. I love the clean, minimalist design and the lightweight feel, which makes it easy to move around or travel with. Typing feels smooth and responsive. The keys have a satisfying amount of travel without being too loud, which is great for both productivity and shared environments. Battery life is impressive—I’ve only charged it once since I got it, and it’s still going strong. One small downside is the lack of backlighting, which can make it hard to type in low light. Also, if you’re a heavy typist, you might find the keys a bit on the soft side. But for everyday tasks, emails, and even light gaming, it does the job well. Rating: 4.5/5 Great value for the price, especially if you’re looking for a quiet, reliable, and stylish wireless keyboard.

Please send the extra money for this plan. My keyboard stopped working and I had the service plan. I took my keyboard back and got an exchange quickly. If I did not spend the extra money I would have lost out because the return date had expired

It was fast and easy to install my 4TB SSD to my PS5. I have my entire PS5 library downloaded. I had to test out my favorite game, Returnal on PS5 (3rd image). All my PS5 games run great on the SSD. I also have my old external hard drive for my old PS4 games which I still use. I am currently finishing up Spider-man 2 on this M.2 ssd which still runs flawlessly (final pic).

It's a great mouse.....fast response times, and it's just light enough to where it feels right in your hand I went from a heavy mouse to this one so I had to get used to the lightness of it but other then that it was great!

The 2-Year Accidental Geek Squad Replacement plan has given me complete peace of mind knowing that if anything unexpected happens to my device, I’m covered. It’s reassuring to have trusted experts ready to step in if needed. Even though I haven’t had to use it yet, just having this protection makes me feel secure about my purchase. The Geek Squad reputation and support really add value to my tech investment. Highly recommend for anyone who wants worry-free coverage!